TRM Patient Representative (Northwest, AR)

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Closing Date:

08/16/2025

Type of Position:

Clinical Staff - Nursing

Job Type:

Regular

Work Shift:

Sponsorship Available:

No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department:

ICE | MUSL NWA Van Asche Rehab Support

Department's Website:

Summary of Job Duties:

We are seeking a Patient Representative to join our Train, Recovery, Move (TRM) Clinics in Bentonville and Fayetteville, AR. Under general supervision, this position will counsel patients on their financial status and obligations, identify and refer patients or responsible parties to appropriate sponsoring agencies, and process high-risk pre-certifications. The Patient Representative will also develop and implement denial avoidance plans, produce reports on revenue cycle functions, and ensure financial error reports are resolved. Competency across all levels of the Access Coordinator position is expected.

This is an excellent opportunity to contribute to UAMS's mission of delivering exceptional patient care while advancing your career in a dynamic healthcare environment.

Qualifications:

Minimum Qualifications:

• High School Diploma/GED with four (4) years of experience in business office administration, customer service, registration, billing, insurance, scheduling, or call center.

Knowledge, Skills, & Abilities:

• Strong communication and interpersonal skills.
• Ability to analyze with attention to detail.