Enterprise Applications Administrator - PeopleSoft

Division Name: Finance and Planning
Department: Application Services

Job Summary

The Enterprise Application Administrator works within a team environment to maintain, optimize, and provide technical expertise for mission-critical PeopleSoft enterprise information systems that impact HR, payroll, and student operations. The incumbent oversees PeopleSoft applications, acting as a part of a cross-team of PeopleSoft application administrators, technical analysts, and developers overseeing PeopleSoft HCM (HR and payroll) and Campus Solutions (student operations) environments and related add-ons while working with a third-party managed services provider.

Technical Duties Include:

1. Direct Application Administration and Maintenance which includes tasks like Software Installation, Configuration and Troubleshooting, Performance Tuning, Monitoring, Change Management, Patching, Automation, and Integrations
2. Provide technical analysis to support recommendations that innovate and enhance the functionalities of assigned applications
3. Perform Technical Support & Incident Management providing subject-matter expertise on application setup best practices
4. Provide basic Database Administration and Analysis including ad-hoc queries for analysis and reporting
5. Create, Maintain, and Update System and Configuration Specific documentation
6. Create test plans and perform testing on application changes

Additional Information

Technology Solutions provides information technology products and services for the administrative and business functions of Illinois State University. Through our Technology Support Center and our highly trained staff, Technology Solutions looks to improve the campus experience for all students, faculty, staff, and the rest of the campus community. https://techsolutions.illinoisstate.edu/ 

The Application Services (APPS) team develops, administers, and delivers quality application services to the University. They work on enterprise and business applications, such as PeopleSoft, Canvas, and others.

Position Highlights:

• There is the potential for 100% remote work or a hybrid arrangement in this position, within the State of Illinois. Illinois residency is required. Eligibility is based upon employee performance, appropriate remote working environment, and business needs.

University Benefit Highlights:

• Insurance benefits, including health, dental, vision, and life
• Retirement and supplemental retirement planning options
• Tuition waiver benefits available to staff as well as their eligible dependents
• Paid holiday/administrative closures during Thanksgiving and Winter Breaks
• Paid benefit time

For more University Benefit information: https://hr.illinoisstate.edu/benefits/ 

Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/

Salary Rate / Pay Rate

$70,000 - $82,500 annual

Required Qualifications

1. High school diploma or equivalent
2. Any one or any combination totaling two years (24 months) from the following categories:
   a. College coursework which includes Information Technology, IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:
        - 30 semester hours equals one year (12 months)
        - 60 semester hours or Associate’s degree equals 18 months
        - 90 semester hours equals two years (24 months)
        - Bachelor's or higher degree equals three years (36 months)
   b. Progressively more responsible work experience in an application administration related profession
3. An additional three years (36 months) of experience:
   a. in application administration for enterprise applications such as human resource systems, payroll systems, student information systems, or other business systems.
   b. performing system administration duties for software applications such as installation, configuration, data integrity/reconciliation, patch manageme