Sr. Technical Program Manager

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

This position is in the Finance System Strategy function within the Finance Controllership organization. The role provides Business Program Management leadership in supporting finance projects for financial planning, revenue, and expense. The person in this role will work across multiple business and technical units within Visa to drive overall project success. Comprehensive day-to-day management of multiple cross-functional global software development projects will be required.

Our program managers are highly visible leaders, building bridges across Visa to ensure projects are effectively developed, integrated, and deployed with quality and on-time delivery into existing systems. They are business-facing, with most interactions with business stakeholders/sponsors and FSS leaders and systems analysts. They are the key liaisons between our business partners and IT.

A strong candidate will have solid experience with Finance technology program management, cross-functional team leadership, as well as skills in communications, business analysis, problem-solving, cross-team coordination, project/program management, finance/business processes, and change management. The candidate is not just an originator or project planner but also ensures project execution and completion.

Essential Functions:

As program manager your job will be to coordinate people and processes to ensure that assigned projects are delivered on time and produce the desired results. Key responsibilities include developing detailed project plans, ensuring resource availability and allocation, and delivering every project on time within budget and scope.

Project Delivery

• Responsible for structured initiation of projects including problem definition, desired benefits, business case, scoping, stakeholder identification, governance, and alignment of expectations with stakeholders.
• Develop a detailed work breakdown structure (WBS) and drive accountability for timely and quality output of deliverables. Actively manage delivery, dependencies, and critical path of the plan.
• Manage team members progress on tasks as well as manage cross-departmental teams to ensure timelines are met.
• Responsible for ensuring that the project can deliver the benefits outlined in the business case and meets the reasonable expectations of end users. Work with team to establish quantitative and/or qualitative measurement of benefits and means for tracking to ensure project objectives are met.
• Partner with diverse, geographically dispersed cross-functional stakeholders (Business and IT) to drive accountability for all aspects of complex initiatives,
• Manage and communicate project status, dependencies, risks, and issue resolution and escalate issues as necessary to project sponsor and executive steering committee for resolution.
• Measure project performance using appropriate systems, tools, and techniques. Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
• Create and maintain all required project artifacts and documents.
• Manage high profile projects addressing highly complex business issues that have significant impact to the Finance function and across Visa. Projects are designed to standardize business processes and systems, improve speed, quality, and internal controls of Finance systems and solutions.
• Partner with key cross-functional stakeholders to drive all aspects of complex initiatives, including scope definition, developing project plans, managing dependencies, executing with a high degree of accuracy and integrity, and keeping supporting groups on task.
• Responsible for ensuring user acceptance testing (UAT) deliverables are defined and incorporated into project plan. Assist in developi