Business Analyst (Food and Beverage Ops) - 90409292 - Chicago

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

 

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

 

Job Summary

This role provides analytical and reporting support for Food & Beverage Operations by pulling, cleaning, and organizing data from POS, F&B inventory, and BI systems to support executive decision‑making. The Business Analyst works closely with The Food & Beverage Operations Director to respond to ad hoc requests, prepare executive‑level presentation materials, and support operational performance reporting, cost analysis, and inventory optimization efforts. This position plays a critical support role in enabling leadership to focus on interpretation and action by ensuring data is accurate, well‑structured, and clearly packaged for executive-level discussions.

Essential Functions

• Pull, clean, validate, and organize data from POS systems, inventory management tools, and BI platforms to support Food & Beverage operational analysis and executive reporting.
• Prepare leadership‑ready slide decks and supporting datasets that summarize performance trends, cost drivers, and key insights for use in executive‑level discussions.
• Support food and beverage cost analysis, vendor, purchasing, and inventory reporting by assembling data, identifying variances, and flagging potential data quality issues for review.
• Respond to ad hoc and time‑sensitive analysis and reporting requests by gathering required data, preparing clear summaries, and ensuring consistency and accuracy across outputs.
• Support project and initiative work by assisting with data analysis, metric development, and documentation needed to inform go / no‑go decisions, pilots, and operational improvements.

Minimum Qualifications

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.

Preferred Qualifications

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience. 
• Plus 2 year of relevant work experience.

Knowledge, Skills, and Abilities

• Sharp analytical and conceptual thinking skills
• Strong planning, organizational, and time management skills
• Proficiency with Excel -- pivot tables, macros, v-look-ups, etc.
• Ability to utilize computer systems
• Strong understanding of statistics and databases
• Keen problem-solving and analytical skills
• Excellent communication skills
• Ability to work in a fast-paced, deadline-driven environment
• Collaborative mindset
• Ability to work in situations requiring fast decision-making skills with incomplete information

The salary/hourly range is $65,500.00 – $84,888.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position. 

Health and Wellbeing Financial and Retirement Work and Family Life Support Health, Dental, and Vision Insurance 401K with Employer Match Generous Paid Time Off  Wellness Programs Railroad Retirement Benefits Paid Caregiving Days and Backup Care Health Savings Account Public Service Student Loan Forgiveness Fertility and Family Building Benefits No-cost Personal Health Advocate Student Loan Assistance Adoption and Surrogacy Assistance Medical Plan Opt-out Credit Tuition and Education Reimbursement Paid Family Leave   Life Insurance Rail Pass Privileges   Short- and Long-term Disability Insurance Employee Assistance Program   No-cost Financ