Customer Payment Representative

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You’ll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success—take the lead in shaping your career development, goals and future!

 

The Role: 

Our Customer Payment Representatives assist the Inside Sales team by facilitating payment over the phone. Reps will be taking inbound transfers and providing world-class customer service. We are hiring immediately and looking for reps with positive attitudes and attention to detail. 

This entry-level position will provide insight into the sales process, Vivint systems, and provide valuable communication skills that will help you succeed in any work setting. 

 

Starting Pay: $14/hr + potential bonuses/commissions 

• Additional $.50 per hour for bi-lingual Spanish/English speakers. 

Minimum Qualifications: 

• Must be able to work on-site at our Lindon office 

• Completed High School Education, GED, or equivalent 

• Must be at least 18 years of age 

• Ability to pass a background check and be licensed through the State of Utah as a Burglar Alarm Company Agent 

• Computer Literate 

• Desire to engage customers in an upbeat, helpful manner 

Preferred Qualifications: 

• Ability to multi-task (especially while talking on the phone) 

• Attention to detail 

• Customer Service experience 

Learn about the Vivint Culture and why it’s a great place to grow your career! 

Here are some highlighted perks you should ask us about: 

• Daily lunch and drinks on site 

• Paid holidays and flexible paid time away 

• Employee/Friends/Family Discounts 

• Onsite health clinic, gym, gaming tables 

• Medical/dental/vision/life coverage & 24/7 Medical Hotline 

• 401(k) + Employer Match 

• Employee Resource Groups 

 

WORKING CONDITIONS:   

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones. 

 

SAFETY: 

Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment.  Each new employee is responsible for completing all training requirements.  Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues. 

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.