Senior FinTech Compliance Analyst

Job Type Full-time Description

  

ABOUT US

Coastal Community Bank is a little bit of banking and a little bit of tech-ing. The people at Coastal don't just help people with their banking; they help reshape how banking technology allows and serves EVERYONE. We think and work like entrepreneurs, always moving and constantly improving. We care about each other, are go-getters, work hard, and play hard. If you're someone who thrives on innovation, wants to help others succeed, knows how to think outside the box, and believes that we're all in this together -- you belong here.

HOW THIS ROLE IMPACTS COASTAL

As a Senior FinTech Compliance Analyst, you’ll report to the Director of FinTech Compliance and contribute to the success of Coastal Community Bank’s regulatory compliance outcomes. You’ll support Coastal Community Bank's financial technology (“FinTech”) division with the development, implementation, and maintenance of the Compliance Management System as directed by Compliance Management.

WHAT YOU’LL DO AT COASTAL

The Senior FinTech Compliance Analyst will work closely with the Bank’s FinTech partners and frequently collaborate with a community of internal and external compliance professionals. In this role, you’ll also work closely with various departments up to Senior Management. 

HOW YOU’LL DO IT

· Support the development of departmental, cross-team, and company-wide compliance policies, procedures, and processes, supporting their efficient and scalable implementation.

· Provide consultation on developing new products and services or modifying existing ones to identify compliance-related issues or new regulatory requirements.

· Function as the compliance subject matter expert and provide regulatory guidance for FinTech partners, supporting deposit and lending teams. 

· Review FinTech partner policies, procedures, and practices to ensure compliance with laws and regulations.

· Participate in product and vendor compliance risk reviews and manage the tracking and reporting of such activities. 

· Perform reviews of disclosures, forms, and marketing materials.

· Independently investigate and act on matters related to compliance.

· Provide verbal and written consultation to CCBX and FinTech partners through working groups and reports. 

· Assist in complaint management, including researching, gathering documentation, drafting complaint responses, tracking, and reporting on complaints.

· Oversee issue management for the assigned FinTech partner(s), including identifying and dissection issues to identify the root cause, risks, recommendations, and remediation efforts.

· Support the compliance change management processes, including tracking and reporting. 

· Participate in collecting materials related to regulatory exams and internal audits.

· Strengthen relationships with other divisions by enhancing trust and championing the work of the compliance team. 

· Maintain excellence in the industry and functional knowledge over time through training, learning, and growth. 

· Assist in the preparation of compliance-related management reports.

· Mentor junior members of the compliance team. 

· May lead junior compliance analysts, such as delegating, assigning duties, and overseeing their work.

· Help key stakeholders understand the impact of and prioritize potential compliance risk management improvements.

· Develop, update, and/or enhance department-specific procedures and tools.

· Perform risk assessments.

· Perform other duties as assigned.

Requirements

  

WHAT YOU’LL BRING

QUALIFICATIONS

· Humility, integrity, and a sense of humor; you take your work seriously but not yourself.

· Excellent interpersonal and communication skills required, both verbal and written. 

· Ability to develop rapport and internal partnerships.

· Ability to multitask while working on long-term projects while maintaining the ability to focus on critical details.

· Demonstrated skill with spreadsheets, critical thinking, writing, and reading comprehension. 

· Excellent organization, time management, and project management skills.

· Possess strong analytical and critical thinking skills, with the ability to gather, organize, and interpret data and/or information and formulate decisions based on observed activity.

· Takes ownership of outcomes and works hard toward departmental goals in a collaborative environment.

· Takes personal initiative, can manage ambiguity, and works independently with minimal direction. 

EDUCATION AND/OR EXPERIENCE

· Bachelor’s degree (B.A./B.S.) or equivalent combination of education, additional certificatio