SupplySight / Outside Sales Representative

Imagine a company that recognizes excellence in not only the products it sells, but also in its employees. R.S. Hughes Company, Inc. is that company. We hold ourselves to the highest standards of quality and professionalism — and we treat our employees like the valuable assets they are.

Founded in 1954, R.S. Hughes Co., Inc. is a dynamic, North American distributor of industrial supplies. With over 40 warehouse sites in the United States and Mexico, we maintain an extensive inventory of adhesives, abrasives, electrical, static control, tapes, labeling and safety products.

In addition to competitive salaries and benefits, we offer an environment that asks you to make a difference. We value hard work and common sense, and we consistently reward those that exemplify these traits. If you're looking for a great team to grow with and if you are willing to embrace the challenges of being expected to be the best, we welcome you to come join the R.S. Hughes Company, Inc. team!

Position Overview

We are seeking a highly motivated professional for a hybrid role that combines consultative industrial sales with onsite SupplySight service and vendor managed inventory program support. This role is intentionally designed to spend 50% of your time selling and 50% servicing our most important program accounts.

The individual will manage a small but strategically important book of business where they will serve as the primary sales contact responsible for developing relationships, identifying growth opportunities, and expanding product penetration across key industrial categories.

In parallel, this role will support and optimize SupplySight vendor-managed inventory programs at customer facilities. The representative will ensure operational excellence, product availability, and continuous improvement of the inventory program while identifying opportunities to expand the scope of service and drive incremental revenue.

This role offers a unique opportunity to experience both the sales and service sides of the business. By working closely with customers and internal teams, the individual builds a versatile skill set that supports long-term career growth at R.S. Hughes, including opportunities in Field Sales, SupplySight Service, Operations, or other functions across the organization.

Key Split Responsibilities

Outside Sales Responsibilities

The SupplySight Field Service Representative will serve as the primary commercial contact for a small portfolio of assigned accounts and will be responsible for driving profitable growth within those relationships.

Key responsibilities include

• Develop and maintain strong relationships with decision makers and key stakeholders within assigned accounts
• Identify and pursue new revenue opportunities within existing customers including competitive conversions, new applications, and expanded product categories
• Sell consultative solutions across core industrial categories including adhesives, tapes, abrasives, safety products, labels, and MRO supplies
• Execute account growth strategies focused on wallet share expansion and program adoption
• Prepare and deliver product recommendations, technical solutions, and commercial proposals
• Manage opportunity pipeline activity within CRM to ensure visibility, forecasting accuracy, and disciplined opportunity follow up
• Collaborate closely with internal teams including Sales Support, Supply Chain, Customer Care, and Vendor Specialists to deliver a seamless customer experience
• Partner with strategic vendors to introduce new technologies and product innovations that improve customer productivity and reduce total cost
• Conduct regular business reviews with assigned accounts to identify growth opportunities and reinforce value delivered through R.S. Hughes programs
• Maintain awareness of market trends, competitive positioning, and emerging technologies within core product categories
• Meet or exceed established revenue and gross profit growth expectations for assigned accounts

SupplySight Program Service Responsibilities

• The representative will also serve as the operational lead supporting SupplySight vendor managed inventory programs within assigned customer facilities.

Key responsibilities include

• Maintain and service on site SupplySight inventory programs to ensure optimal stock levels and product a