Senior Site Reliability Engineer

Do you like collaborating across teams to solve complex problems?

Do you enjoy solving large scale distributed content delivery challenges?

Join our Compute Site Reliability team!

Our team is responsible for monitoring and measuring the reliability of our suite of products and platforms. In collaboration with Engineering Product teams, we focus on improving performance and reliability of products we support

Partner with the best

As a Senior Site Reliability Engineer II, you enhance Akamai's Compute products' performance, availability, and reliability. You define KPIs, improve monitoring and alerting, and investigate complex issues.

As a Senior II Site Reliability Engineer, you will be responsible for:

• Providing ongoing operational support for complex distributed applications.
• Solving complex problems in a timely, accurate manner and avoiding recurrence through proactive troubleshooting, automation systems programming.
• Monitoring, investigating, and analyzing performance and availability by (co)designing, managing, and tracking product-related SLIs/SLOs
• Working closely with product engineers to advocate reliable and scalable system design for supportability, resilience and reliability
• Leveraging skills in data analysis, network diagnostics, and debugging tools to characterize performance and recommend improvements
• Collaborating with internal teams to help troubleshoot and resolve escalations and incidents for our customers.

Do what you love

To be successful in this role you will:

• Have 8 years of relevant experience and a Bachelor's degree in Computer Science or its equivalent
• Show experience in one of the scripting or procedural languages (Python, Perl, Shell, etc.)
• Show fluency working in a UNIX/Linux computing environment
• Have familiarity with infrastructure-as-code tools such as Terraform
• Have proficiency with a configuration management tool such as Ansible, Salt Stack, Chef, Puppet, or similar
• Have experience with continuous integration and continuous deployment (CI/CD) tools such as Jenkins, GitHub Actions, or similar

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Learn what makes Akamai a great place to work

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We power and protect life online, by solving the toughest challenges, together.

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we