Senior Sales Administrator - Connected Services Job

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.

 

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!

 

Division Information

PACCAR’s Information Technology Division (ITD), located in Renton, WA utilizes cutting-edge technology to provide systems development, consulting, voice and data communications services to the entire Corporation, which has high visibility in the technology sector.

 

The Role/Team

Global Connected Services Marketing and Sales team is responsible for promoting how PACCAR is revolutionizing the vehicle ownership experience with the development of innovative services delivered to connected-enabled vehicles. The Sales Administrator works with Kenworth, Peterbilt, and PACCAR Parts division sales and aftersales teams to promote the value of Global Connected Services and its related products and services.

 

The Sales Administrator is responsible for providing key information and reports related to customer subscription portfolio management.  The primary objective of this role is to increase subscription renewals through proactive communication, reporting, and training. 

 

Job Functions/Responsibilities

• Create and execute a subscription renewal sales plan
• Assist with sales forecasting and establish sales goals
• Develop, maintain, and distribute sales and other KPI reports as required
• Develop and utilize CRM to manage renewal activities
• Analyze sales activities to optimize sales efforts and identify sales opportunities
• Work closely with division sales teams, dealers, and customers to clearly articulate the value of Connected Vehicle subscriptions
• Create Sales Presentations for use in the field
• Educate internal and external users on the benefits of Connected Vehicle Services
• Execute training events online and in person
• Assist with execution of go-to-market sales activities
• Gather and share customer feedback regarding product and subscription services
• Assist truck division sales, aftersales, dealers and customers with subscription questions
• Other tasks as assigned

 

Qualifications

• 2+ years related experience; account management sales experience preferred
• Results oriented with excellent customer service skills
• Strong attention to detail
• Excellent interpersonal, communication, and presentation skills, with proven ability to influence others
• Ability to work flexible schedule as business needs dictate
• Ability to travel (minimal - as needed)
• Position can be located in Lewisville, TX

 

Education

• Bachelor's degree in Business Administration, Marketing

 

Physical Demands

• Sitting and standing for prolonged periods of time.

 

PACCAR Benefits

As a U.S. PACCAR employee, you have a full range of benefit options including:

• 401k with up to a 5% company match

• Fully funded pension plan that provides monthly benefits after retirement

• Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time

• Tuition reimbursement for continued education

• Medical, dental, and vision plans for you and your family

• Flexible spending accounts (FSA) and health savings account (HSA)

• Paid short-and long-term disability programs

• Life and accidental death and dismemberment insurance

• EAP services including wellness plans, estate planning, financial counseling and more

 

Diversity & Inclusion

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability corporation. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in