Regional Dir, Access & Reimbursement NPS -Immunology- Central- Remote

Job Description Summary

The Regional Director (RD), Access & Reimbursement is a field-based role that serves as the regional lead for Novartis Allergy/Immunology Novartis Patient Support (NPS) Access & Reimbursement field teams. RDs lead a team of diverse field access & reimbursement roles focused on supporting customers on all matters related to patient access to our evolving allergy/immunology portfolio. The RD will provide leadership, management and coaching, operations, compliance, and budget oversight for their aligned regions in support of aligned product(s) strategy and pre-specified business goals. The RD must maintain a national perspective in their decision-making, collaborate with other NPS and cross-functional RDs, and lead projects/initiatives at a national- and regional-level. RDs are re-sponsible for linking business strategy with exquisite and compliant execution within their regions to deliver pre-specified impact for the Novartis Pharmaceutical Corporation (NPC). They are also re-sponsible for consistent acceleration of appropriate pull through of aligned business objectives. RDs should consistently demonstrate openness for courageous conversations and performance management of their direct reports to enable and bolster a forward-thinking culture, while also driving overall business impact.

RDs will partner closely with other Novartis Pharmaceuticals Corporation (NPC) field and headquarter-based associates, including Customer Engagement (Sales) and Market Access, representing NPC with the highest integrity in accordance with NPC Values and Behaviors. RDs will also be re-quired to coordinate and communicate cross-functionally within NPC (e.g., Patient Support Center, Customer Engagement, Marketing, Market Access, Public Affairs, State & Government Affairs, Trade, Specialty Pharmacy Account Management, and other applicable third-party affiliates). The scope and scale of the role will adapt to meet the expanding needs of Novartis in pursuit of enterprise impact.

Job Purpose:
The Regional Director, Access & Reimbursement NPS (Novartis Patient Support) Allergy/Immunology West Region geography. This is a remote & field-based role that covers the following, but not limited to the following; Dallas TX, Chicago, IL The individual must live within the geography OR must be near major metropolitan airport with a short flight (less than 1 hour flight) into geography. Travel, as required, and potentially on short notice

 

Job Description

• Major Accountabilities
• Attract, coach, and retain team of high performing Access & Reimbursement professionals.
  • Oversee the recruiting, interviewing, hiring, training, and staffing of their regional team.
  • Provide frequent, ongoing coaching and performance feedback to all direct reports and foster a team oriented, supportive working environment. Address workplace issues and disciplinary matters in a timely, effective manager in close collaboration with P&O
  • Create and nurture a team culture that embodies NPC Values and Behaviors and drives innovation, performance, and reputation. Seek to enhance your team’s work experience by inspiring them, encouraging curiosity, and leading without authority.
• Pull through national strategy at a regional level to enable exquisite execution. Under the advisement of their manager, RDs also may be responsible for leading specific national strategies and tactic development.
• Proactively anticipate and coach teams on how to address access hurdles impacting key customers and patients.
• Ensures team delivers effective education with customers to support appropriate patients starting and staying on therapy safely (educating across: REMS requirements where applicable, services, forms, PA process, etc.)
• Integrate with NPC leadership and collaborate across multi-functional teams (NPS, Customer Engagement, Marketing, Market Access, Operations, Training, Legal, ERC, etc.) to ensure a collaborative and compliant approach to support regional field success.
  • Seek to identify challenges, escalations, and/or delay in treatment initiation and continuation; closely partner with all matrix team members to resolve such issues.
  • Facilitate a culture of collaboration and accountability through ongoing cadence discussions with field Leaders, internal partners (NPS Analytics, People & Organization, Commercial Capabilities, Novartis Patient Support, Marketing, Medical, Customer Engagement, Commercial Operations, ERC and Legal) to identify scalable business practices and to problem solve potential field barriers to effective and compliant execution.
• Understand specifics of, and resolve questions associated with, practice and/or patient reimbursement to support on any issues with third party payers.
• Identify opportunities to complement NPC capabilities to