Senior Enterprise Applications Administrator (Salesforce & NetSuite)

How you’ll make an impact: 

As a Senior Salesforce & NetSuite Administrator, you’ll play a vital role at Strata. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce and NetSuite environments - gathering requirements and feedback, designing scalable, long term, best practice solutions while using the latest technologies.  

We are looking for someone with a deep understanding of Salesforce, NetSuite and back-office applications, who can understand both our current setup and our business objectives, to quickly identify areas of improvement. The Senior Salesforce & NetSuite Administrator should be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of a project. This role collaborates with Finance, Accounting, Services, and Growth. 

Responsibilities of this role include: 

Implementation & Integration 

• Build new and maintain integrated applications with Salesforce and NetSuite, embedded applications, as well as some related tools not integrated with Salesforce or NetSuite (e.g. standalone back-office applications). 

• Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.  

• NetSuite configuration changes, including (but not limited to): roles, page layouts, approvals, workflows, SuiteScript, SuiteFlow, SuiteAnalytics Connect, saved searches, dashboards, and reports. 

• Respond to issues, change requests, including the management of system upgrades, releases, and change control processes. 

• Gather business requirements and write system documentation and knowledge articles. 

• Train users on system functionality and new features. 

Workflow Automation & Process Optimization 

• Serve as primary NetSuite system owner and subject matter expert 

• Contribute subject matter expertise as a key part of the Salesforce administrator team 

• Deep understanding of finance processes and controls in a SaaS/software business model.  

• Proficiency with ERP and CRM systems (e.g., NetSuite, Oracle, SAP, Salesforce), procurement tools, and process improvement methodologies. 

• Identify and implement improvements to streamline processes, such as IT support during month-end and year-end close processes 

• Maintain and optimize system configurations across financials, AR/AP, revenue recognition, order management and procurement 

• Optimize applications in consideration of latest technologies and address technical debt, to maintain efficient and up to date system architecture 

• Assist in the implementation of security practices by monitoring login and user activity, auditing fields, profile & role access, security permissions and de-activating unneeded user accounts. 

• Complete regular internal audits of system. 

What we’re looking for: 

• 5+ years’ experience with Salesforce.com & NetSuite required 

• 3+ years’ experience with at least two of the following: Experience Cloud, Service Cloud, Sales Cloud 

• Salesforce Administrator & NetSuite SuiteFoundation Certification required 

• Salesforce Advanced Administrator, Salesforce Platform App Builder, NetSuite Certified Administrator, NetSuite Certified ERP Consultant preferred 

• Experience working with multiple departments