Administrative Officer I
State of North CarolinaAbout the role
Agency
Dept of Health and Human ServicesDivision
Public HealthJob Classification Title
Administrative Officer I (NS)Position Number
65029059Grade
NC11About Us
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Description of Work
The primary purpose of this position is to bring management level support to Case Management functions as they relate to the OCME and statewide medical examiner system. The employee provides expertise in billing, quality assurance/quality improvement, file room management, team leadership, and special projects. This employee will serve as the direct supervisor for four of the case management specialists, directing daily case management workflows, providing billing support, training employees, and other leadership duties which serve directly under the Case Management Program Supervisor for the unit. This position will also work on special projects with the OCME Operations Manager on an as-needed basis.Key Duties:
* Report of Investigation and Autopsy Report Processing
* Review and manage with the Case Management Supervisor the case management policies and procedures closing medical examiner’s cases and ensure that these processes meet NAME accreditation standards.
* Gather performance metrics and track errors, with the data being used to identify trends that should be addressed in staff training as well as updated policies and procedures.
* Serve as the direct supervisor for the case management team and support the Case Management Program Supervisor.
* Overseeing daily tasks and work performance of the team.
* Supports the Operations Manager on projects which support the administrative function of the OCME including, but not limited to, HR functions within the OCME and high-level, administrative projects.
Knowledge Skills and Abilities/Management Preferences
Salary Grade Range $45,431 - $79,504
Recruitment Range $45,431 - $63,304
**Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours**
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
Previous OCME/ Case Management experience
Posting closes at 11:59 p.m. the night before the closing date
About the NC Division of Public Health (DPH):
The NC Division of Public Health works to promote and contribute to the highest possible level of health for the people of North Carolina. Our entire statewide system of public health has dedicated professionals who carry out our mission every day through a wide range of essential activities touching the lives of everyone in our state.
Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
Visit website for State Benefits
Supplemental and Contact Information
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.
DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on rele
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