Senior Manager, Performance Optimization Global Capability Owner

If you are a current Jazz employee please apply via the Internal Career site

Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information.

Job Description

At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz.

To power this ambition with both speed and scale, we are embracing a new product-oriented operating model, allowing business and technology teams to partner side by side in building, advancing, and delivering global capabilities across our enterprise. Cross-functional, empowered Global Capability teams own outcomes—not just outputs—and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, you’ll collaborate closely with users, stakeholders, and technical teams across the organization, using discovery and delivery practices to ensure we’re building the right things, in the right way, at the right time. 

The Global Capability Owner, Performance Optimization, provides hands‑on product leadership and strategic direction for the product team within the Performance Analytics & Optimization suite in Global Customer Experience Operations. Reporting to the Suite Lead, this role serves as the primary Global Capability leader for the Performance Optimization team and partners closely with the Tech Leads, the Activation Lead, development teams, and/or vendor teams to ensure solutions are aligned with product priorities and global standards. 

The Global Capability Performance Optimization team owns enterprise analytics products that measure campaign performance, optimizes marketing investment allocation, and delivers advanced modeling to drive ROI and engagement impact for HCPs, Patients, and Healthcare Organizations. As the Global Capability Performance Optimization Owner, you will have primary accountability for developing the Performance Optimization Global Capability, roadmap priorities, and measurable outcomes in collaboration with stakeholders for In-house Marketing Mix Solution & Digital Analytics products, ensuring capabilities deliver meaningful, measurable impact for users and the business. 

Essential Functions/Responsibilities

Key Responsibilities:

Global Capability Product Strategy & Roadmap Ownership

• ​Define the product vision and outcomes aligned to global and franchise priorities in collaboration with key stakeholders.

• ​Lead the ongoing evolution of the Performance Optimization roadmap, making prioritization and trade-off decisions to add the most value based upon user feedback.

• ​Translate business needs into product solutions with measurable success metrics that drive impact across franchises and the business.

• Develop and maintain a unified roadmap roadmap for performance analytics and optimization products, including marketing mix modeling, scenario planning tools, channel performance measurement, and promotional investment analytics, evaluating and streamlining the product set, defining what to deliver first/next, and planning releases to drive adoption and measurable impact on p