Business Analytics Lead Analyst

Cigna's Government Pharmacy line of business is a critical driver of enterprise earnings and ongoing Medicare growth. The Medicare Part D Actuarial organization currently drives a wide range of analytics focused on customer growth, retention, value, product design, and distribution. This role presents an opportunity to extend and enhance that work to drive insights that span across the Medicare Part D landscape.

As a dedicated analytics partner for the Government Pharmacy team, this person will become a trusted thought leader, responsible for developing analytical outputs and communicating the results to senior business leaders. In particular, they will develop our Government Pharmacy data infrastructure, advance a more granular understanding of customer economics across enterprise value levers, develop more sophisticated modeling to forecast customer retention, lifetime value and purchasing behavior.   

The right candidate will have a deep analytics background, strong technical skills, financial acumen, familiarity with Medicare Part D and experience collaborating with business leadership. The person in this role will be comfortable working in a fast-paced, changing environment, managing through ambiguity, and translating between strategic objectives and analytical insights.

Responsibilities:

• Create tables within our Teradata and SAS environment that consolidates historical Government Pharmacy data

• Consult and collaborate with business leadership, product, finance, actuarial, sales, and marketing teams to identify business challenges and opportunities that can be addressed through consumer insights and analytical tools

• Support strategic decision-making (e.g. new product development, distribution strategy, customer retention investments, cross-business initiatives, etc.) with data-driven insights

• Develop and produce standardized reporting packages/tools, with a particular focus on customer sales, retention, and cohort economics

• Develop subject-matter expertise in Government Pharmacy data sources and provide perspective on next-gen data infrastructure needed

• Support insights and analytics collaboration opportunities across the Medicare segment, including Medicare Advantage and Medicare Supplement lines of business

• Perform other ad-hoc analyses as needed

Qualifications:

• Bachelor’s Degree preferred, ideally in a quantitative field (e.g. mathematics, statistics, data science, business, MIS, actuarial science, finance, etc.)

• ASA designation preferred but not required

• Prior pharmacy analytics or actuarial experience preferred, experience with Medicare Part D preferred

• Strong database and querying skills (e.g. SQL, Teradata, SAS etc.)

• Proven track record of extracting meaningful insights from large and complex data sets

• Strong financial acumen, including demonstrated ability to translate between financial modeling and business insights

• Demonstrated experience working with non-technical business partners in consultative manner

• Strong customer focus and management of business partner expectations

• Strong communication skills (e.g. experience translating complex analyses into easy-to-follow slides/materials)

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 76,700 - 127,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit