Systems Administrator (LMS), Full-Time

Position Title: Learning Systems Administrator

Department: Campus Technology

Date Prepared: July 2024

FLSA Status: Exempt

Full Time

Standard of Christian Commitment

The divine mission of the Seminary mandates that all personnel must demonstrate a commitment to the purposes of the Seminary. Every employee shall be an active member of a local church of believers in Jesus Christ as Lord and Savior. It is expected that conduct becoming a follower of Jesus Christ will be portrayed in the community.

Job Summary:

The Learning Systems Administrator oversees the day-to-day support and operation of academic technologies, including the LMS (Learning Management System), EZproxy, and Turnitin. They serve as the primary contact to resolve Tier 1 and Tier 2 issues encountered by faculty, staff, and students, working with vendor support when necessary.

Essential Job Functions / Responsibilities

LMS

• Work with the Office of the Registrar and the Software Developer to manage and troubleshoot integration of the LMS with the school’s SIS (Student Information System)

• Work with the Software Developer and the Senior Associate Registrar to resolve term-related issues (missing courses, missing enrollments, etc.)

• Work with institutional stakeholders to integrate new technologies with the LMS, providing technical assistance and troubleshooting help as needed

• Work with instructors and teaching assistants to implement and maintain non-English courses in the LMS (for example: German, Korean, Chinese, and Spanish)

• Add special users to the LMS, including (but not limited to) Teaching Assistants and Visiting Scholars

• Create and maintain course shells/enrollments that are outside the standard terms (such as course shells for organizations and departments)

• Gather best practices and insights from fellow LMS administrators via listservs and community sites

• Archive and delete courses from the LMS as needed to maintain unused space requirements

• Post institutional news and announcements in the LMS per request

• Generate custom reports using LMS data (such as data from the Canvas Data Portal)

• Maintain and utilize the LMS test environment (with the goal of assessing the impact of new technologies on campus operations)

• Serve as an escalation contact for support issues

EZproxy