Accounts Receivable Specialist

At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you’ll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you’ll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD™.

Acting as an integral part of the Accounting & Finance team, the Accounts Receivable Specialist is the main point of contact for customer invoices and predominately responsible for ensuring that a high volume of customer invoices are processed accurately and timely.  In this role, you will need to be able to juggle your time and prioritize specific projects on a regular basis.  Some minimal collections follow-up with consumer clients may be required as necessary.  

As a key interface, you’re responsible for providing excellent internal and external customer service to co-workers and customers. The ideal candidate is able to scale with a rapidly growing company, strives for efficiencies in work product, prioritizes activities with the biggest impact, acts with a sense of urgency, is responsive, and goes the extra mile to get the job done well. 
 
 
Responsibilities: 

• Post customer payments by recording cash, checks, and credit card transactions according to established procedures 

• Maintain records of deposit and deposit details 

• Prepare bank deposits for customer unscanned checks 

• Verify validity of account discrepancies by obtaining and investigating information from sales, customer service departments, trade promotions and from customers 

• Notify customers of insufficient payments 

• Investigate and resolve customer queries 

• Investigate refund requests to verify legitimacy, prepare for approval, and process refunds once approved 

• Batch and post credit card payments in Accounting software 

• Communicate any unresolved unpaid balances to Credit/Collections Analyst 

• Monitor Inside Sales Account details for non-payments, delayed payments and incorrect recording in Accounting software 

• Generate aging report and track explanations for each item in the report on a weekly basis for Accounts Receivable meeting 

• Research and collect data for charge back notices 

• Enter adjusting entry for charge back 

• Any other ad hoc projects or assignments as directed by the Accounts Receivable Supervisor or Manager - Credit, Collections & A/R  

Qualifications and Attributes:  

• Bachelor’s degree in Accounting or Finance related field desired but not required 

• 0-2 years of comparable work experience required 

• Highly detail oriented and meticulous 

• Strong ability to prioritize activities that have the biggest impact 

• Excellent written and verbal communication skills 

• Strong Excel skills, and demonstrated ability to develop spreadsheets for tracking customer outstanding balances and payment metrics 

• Fast and