Accounts Receivable Specialist (Must be in CA)

Description

• 2025  - Best of the East Bay - Best Home Health Services, Diablo Magazine
• 2025 - Best of Oakland - Best Home Care Services for Seniors, Oakland Magazine
• 2025 - Top Home Care Agency, CommunityVotes Santa Rosa
• 2025 - Best of the Bay Area - Best Senior Living Provider, SFGATE

Come join the Hillendale Home Care team! We are a home care agency committed to providing exceptional care and support for seniors and their families. Our Mission is to enrich the lives of aging adults and the families and caregivers that support them. We are growing rapidly and seeking a remote Accounts Receivable Specialist which will be remote in CA.

What You’ll Be Doing:

Responsible for managing, monitoring, and maintaining Hillendale’s accounts receivable functions. This role ensures the accuracy of billing and collections processes, identifies payer trends, and assists in implementing process improvements to enhance the efficiency of the revenue cycle. The ideal candidate will be detail-oriented, organized, and possess strong communication and analytical skills. 

• Process client billing accurately and on schedule for a multi-site home care company.
• Review billing fields and new client setups for accuracy and completeness.
• Perform risk analysis on outstanding receivables and identify potential collection issues.
• Processes payments, refunds, and adjustments as needed in accordance with company policies.
• Identifies payer trends and effectively communicates findings and recommendations to management.
• Reconciles accounts receivable balances regularly to maintain accuracy and integrity of financial data.
• Reviews accounts for potential bad debt adjustments and prepares recommendations for write-offs or collections.
• Ability to follow Long Term Care (LTC)  insurance guidelines, documentation standards and submission requirements.
• Organizes and prioritizes daily work to ensure all responsibilities are completed accurately and on schedule.
• Recommends new approaches, policies, and procedures to drive continuous improvement within the accounts receivable function.
• Identify process improvements and support implementation of billing best practices and system efficiencies.
• Collaborates with internal departments to resolve billing discrepancies and payment issues.

Requirements

• Associate’s degree in Accounting, Finance, HR, or related field (Bachelor’s preferred).
• 3+ years of account receivables, billing, and processing payments, preferably in healthcare, home care, staffing, or distribution operations.
• Strong understanding of accounts receivable processes, billing, and collections procedures.
• Strong Excel skills (v-lookups, data reconciliation, data analysis).
• Proficiency with Google Workspace apps (Google Docs, Sheets, Slides, Gmail) and Excel.
• Strong organizational and time management skills.

Why Join Us:

• Mission-driven culture focused on care, compassion, and community.
• Opportunity to shape and lead a growing recruitment department.
• Collaborative leadership team and supportive company culture.
• Competitive compensation, incentive, and benefits package. This includes medical, dental, and vision benefits, a 401k match, paid time off, paid company holidays, and a fun and collaborative work environment.

Salary Description $75,000k/Annual