Sr. Manager, Regulatory & Compliance (Commercial)

Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.  

Job Description

THE POSITION:

The Manager, Compliance and Regulatory is responsible for leading quality and compliance efforts across multiple client projects teams in within Deployment Solutions, ensuring adherence to all relevant local and federal regulations. This role will oversee auditing and monitoring activities for varied client teams, such as Field and Virtual Sales, MSLs, Market Access, and Reimbursement teams, while maintaining a robust compliance framework. The Manager will work cross-functionally to support client team deployments and provide ongoing compliance support. Additionally, the Manager will collaborate with internal and external stakeholders to develop, implement, and enforce policies, SOPs, and best practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Lead Client-Focused Compliance Initiatives: collaborate with cross-functional teams to establish, implement, and oversee compliance frameworks for field and virtual sales teams, MSLs, market access, and reimbursement teams; provide ongoing guidance and oversight to ensure compliance with regulatory and client requirements
• Drive Strategic Project Collaborations: partner with project teams in the design, development, and delivery of client solutions, aligning compliance considerations with broader business objectives to successfully execute deliverables
• Engage directly with clients and senior leadership to guide compliance strategies, proactively address regulatory inquiries, and influence decisions that mitigate risk and ensure alignment with industry standards and client objectives
• Develop and Execute Comprehensive Compliance Training: design, implement, and deliver standardized and customized compliance training initiatives tailored specifically for sales teams, MSLs, market access, and reimbursement teams, ensuring alignment with regulatory standards and client-specific policies
• Continuously update and refine training content to incorporate regulatory changes, emerging industry best practices, and client requirements
• Operationalize and Oversee Registration, Licensing & Disclosures: establish, implement, and manage state and local registration, licensing, and disclosure processes, ensuring comprehensive compliance with all applicable regulatory mandates
• Leverage AI-Based Analytics: employ AI-driven tools and data analytics to proactively monitor compliance risks, detect anomalies, and guide strategic decision-making
• Interpret data trends and insights to identify actionable compliance enhancements, drive risk mitigation strategies, and improve overall effectiveness
• Internal and Client Audits: coordinate internal and external client audits in partnership with relevant stakeholders; analyze audit findings, collaborate on remediation plans, and track corrective actions to completion.
• Develop and Enhance Compliance Policies and SOPs: draft, refine, and enforce Level 2 compliance policies, standard operating procedures (SOPs), and guidance documents, partnering closely with Legal, HR, Quality, and Deployment Solutions teams to ensure consistent interpretation, application, and alignment across the organization
• Monitor and Adapt to the Regulato