Laboratory Team Lead – Phlebotomy

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.  

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

SUMMARY:

We are currently seeking a Laboratory Team Lead to join our team. This full time role will work days.

Purpose of this position: Under general supervision, may perform some or all of the following: specimen collection, laboratory testing while evaluating, correlating, and interpreting clinical laboratory test results of moderate to high complexity difficulty.  The Team Lead is responsible for assisting with the daily operations including, but not limited to, staffing assignments and technical duties as assigned.

RESPONSIBILITIES:

• Collaborates with other sections/departments to create systems and problem solving for ongoing issues that impact patient care
• Must be competent in work areas as defined by their section and perform these duties the majority of the time
• Performs and monitors quality control processes, establishes and monitors quality assurance and recordkeeping systems
• Participates in quality improvement programs, including workflow efficiencies, according to standard operating procedures to ensure accuracy and validity of test results
• Performs calibration, maintenance, performance checks on instrumentation according to standard operating procedures, troubleshooting, and participates in the preparation and evaluation of maintenance schedules
• Takes a leadership role by assisting in the training/teaching of new staff members and/or student interns, participates in the completion of performance evaluations of staff, monitors daily supplies and equipment, participates in the selection of instrumentation/products, and administers proficiency testing programs and quality control programs for assigned discipline
• Assists in daily compliance for the accrediting and regulatory agencies and identifies areas for corrective action when deficiencies are noted
• Creates middleware rules and/or writes, updates, and reviews standard operating procedures
• Assist with goal setting, problem solving, resource management, change management and outcome achievement for their work areas
• Assists, with supervisor guidance, in staff scheduling, including identifying staffing needs and solutions

TEAM LEAD – (in addition to the duties above)

Phlebotomy:

• Assists in competency assessment of staff and provides team-member coaching as needed.  Will escalate concerns to the supervisor