Director - Project Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Global Card Issuance organization is responsible for supporting and managing the production/manufacturing of cards, personalization/fulfillment of cards, delivery of cards, and the design/innovation of new cards for all proprietary card products globally.

This role will lead the Supply Chain Strategy & Transformation team responsible for driving strategy, transformational projects, process improvements, driving RFPs/sourcing/contracting activities for group, driving capabilities engagements/prioritizations, and optimizing supply chain.

• Defining and developing holistic strategies and roadmaps to drive goals
• Coordinating and driving alignment of cross-functional internal and external partners
• Driving and managing functional reengineering portfolio & projects
• Identifying and driving transformational initiatives & opportunities
• Management and implementation of projects and process improvements
• Supplier management and relationship management
• Driving RFPs, contracts management, and contract negotiations
• Supply chain management and optimization
• Lead for group engagements & activities with GSM, Capabilities, and Technologies

Minimum Qualifications:

• Strategy, transformational, or project management experience required
• Supplier management experience preferred

• 5+ years of People Leadership experience spanning multiple team members required

   

• Experience developing, communicating, and managing inventory forecasts
• Experience managing reengineering portfolio and developing pipeline
• Knowledge of supply chain and inventory management methodologies
• Track record of successful innovation and transformational thinking, risk taking and ability to create step function change
• Ability to strategically think and link processes, systems, metrics, and financials for complex operational functions
• Ability to lead and collaborate with colleagues and teams working in culturally and geographically diverse environments to deliver transformational outcomes
• Strong communication skills (written and verbal), presentation skills
• Strong ability to develop and maintain relationships with internal customers, stakeholders, and external partners
• Ability to identify opportunities, develop proposals, secure buy-in, and drive change from conception through to implementation
• Dynamic, engaging, and inspiring leader with solid track record of people leadership and employee development
• Analytical skills and mindset, with demonstrated data-driven decisions
• Travel Required (up to 10%)

Preferred Qualifications:

• Knowledge of and experience with card issuance processes preferred

Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefits