Jobs and Careers

Business Operations Analyst II (Real Estate Lending)

United Statesfull_timeVerifiedPosted 12 Apr 2024

About the role

To optimize the performance of business operations by analyzing current, and forecasting future performance. Apply various analytical techniques to solve operational issues and support strategic initiatives. Work under minimal supervision. Perform moderately complex/varied tasks with moderate impact.

Evaluate operational efficiency and effectiveness
Perform qualitative and quantitative data analysis using analytical techniques, tools, models, simulation, etc.
Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting findings
Gather, analyze and synthesize quantitative and qualitative data of business processes to determine and promote data driven business decisions
Implement new/enhanced products, services and/or operational changes
Prepare/collaborate on presentations, reports, white papers, etc.
Interpret results of analysis; present recommendations, alternatives and implications
Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization
Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance
Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified
Mentor and guide lower level team members
Perform other duties as assigned

Experience in problem resolution including determining root cause, scope and scale of issues
Experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
Experience in leading collaborative work teams
Experience in leading projects and/or initiatives of small to medium scope
Experience in working effectively with diverse internal and external contacts
Experience in managing multiple priorities independently and/or in a team environment to achieve goals
Working knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling
Effective analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships
Advanced word processing and spreadsheet software skills
Effective skill analyzing and organizing problems or work processes for technical solutions
Effective skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
Effective research, analytical, and problem solving skills
Effective organizational, planning and time management skills
Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
Effective skill interpreting and synthesizing large amounts of information
Advanced verbal and written communication skills
Effective database and presentation software skills
Effective skill maintaining accuracy with attention to detail and meeting deadlines
Bachelor's Degree in Business Administration, Finance, or the equivalent combination of training, education, and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

You have goals, dreams, hobbies, and things you’re passionate about—what’s important to you is important to us. We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don’t take our word for it: