Senior Product Manager, Live Operations, 2K Mobile

 

Who We Are

Founded in 2005, 2K Games is a global video game company,  publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms,  include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing  stewards of our growing library of  critically-acclaimed franchises such as NBA 2K, Battleborn, BioShock, Borderlands, The Darkness, Mafia, Sid Meier’s Civilization, WWE 2K, and XCOM. 

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We are dedicated to diversity and inclusion, and want our community of candidates to reflect this commitment. We encourage all qualified applicants to explore our global positions. 

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).

What We Need

We are looking for a Sr. Product Manager, Live Operations who will collaborate with Game Designers and other cross-functional teams to develop and drive our live operations strategies as well as launch engaging new in-game content, events, and sales that maximize the potential of our products. As part of a small team that believes in self sufficiency, the Senior LiveOps PM needs to be agile and well-rounded in matters related to the live operation of mid-core mobile games.

What You Will Do​

Reporting to our Director of Product, you will:

• Develop and own the strategy and roadmap for live operations, in-game events, and sales
• Gain a deep understanding of our players, content, and competition through research, data analytics, and experimentation
• Demonstrate initiative by analyzing the state of the game, identify key issues, formulating actionable items, and driving initiatives through production into a live game
• Prioritize features, conduct  experiments, create in-game events, and develop monetization strategies that enhances player engagement and monetization
• Monitor performance of in-game content, identify patterns, and use the learnings to inform live operations decisions
• Identify areas of opportunity for new live ops oriented features/process improvements to continually lift game performance
• Analyze and report on live ops event performance, from high-level KPIs to deep dives into specific areas
• Present product updates, analysis, and insights to colleagues, including game team, cross-functional partners, executives, and the broader organization
• Define business goals for live operations initiatives and deliver KPI improvements

What Will Make You a Great Fit

• 5+ years experience in product management or live operations management role on live free-to-play mobile games
• Understanding of mid to hardcore F2P Live Service games (RPGs/4X)
• Experience managing game monetization, sales, and offer creation and optimization
• Experience with liveops event design, implementation, and analysis
• Strong track record of growing mobile games after launch
• Experience delivering impactful features and in-game events and sales that are heavily informed by both data and user research
• Strong quantitative and analytical skills with the ability to derive conclusions from data, clearly communicate findings, and leverage the data to make informed decisions
• Experience using experimentation as a strategic tool to break down big problems into testable hypotheses and analyze results
• Experienced product manager with goal-oriented mindset and the ability to set clear milestones and objectives
• Ability to work independently and manage multiple concurrent initiatives from concept to completion
• Proven ability to work cross-functionally, influence, collaborate and work as part of a team
• Experience working with external developers
• Deep empathy for the users
• Passion for mobile games
• Advanced Excel is required
• Basic to Intermediate SQL
• Excellent written and oral communication skills
• BA/BS degree, MBA a plus

Location:

Remote or Novato, CA

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