Sr Account Manager

Sr Account Manager job description

Notified is a global disrupter of the digital communications space and is a thought leader in building new technologies to help our clients adapt to digital transformation in communication. We are currently working with over 13,000 clients globally to deliver mission-critical communications to their employees, customers, media and investors. We help our clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of Investor Relation and Public Relation solutions including Webhosting, Webcasting, Press Release Distribution, Media Monitoring, Social Listening, Media/Event/Newswire Analysis & Analytics and Design & Webhosting for Investor Relations websites. 

Notified is adding a Sr. Account Manager to our Account Management team.  The Sr. Account Manager will be responsible for establishing an excellent working relationship with assigned clients and serve as a client advocate to ensure quality delivery of services.  The Sr. Account Manager will connect with clients regularly to deepen client relationships and find opportunities to solve client challenges and/or support their growth. Candidates who are organized, exceptional communicators, solution oriented, interested in a career path in sales and have a minimum of three years of account management or sales experience will be highly considered. 

Essential Duties: 

• Manage the overall relationship with the assigned accounts

• Lead the sales process in renewals and upsell opportunities

• Identify opportunities to grow the Notified portfolio of products in assigned accounts by engaging a Notified Cross-Seller

• Locate the appropriate account buyer for renewal and upsell opportunities, and make introductions as necessary for Cross-Sellers

• Develop, manage, and nurture relationships with accounts, increasing their affinity for Notified products, adding new contracts, and likelihood of renewals

• Achieve assigned sales billing and bookings quotas

• Monitor account satisfaction and identify customer problems; coordinate with Notified Customer Engagement to remedy situations

• Develop and maintain up-to-date expert understanding of assigned account solutions and understanding of relevant competitor solutions

• Research and actively identify emerging trends that influence Notified’s value proposition

• Communicate value proposition to existing accounts

• Identify and coordinate timely involvement of sales operations resources in the sales cycle to improve efficiencies

• Proactively manage pipeline; input, monitor, and update opportunities in a timely fashion

Minimum Qualifications: 

Education:

Bachelor’s degree from an accredited college or university with major coursework in business, information technology, or a related field

Experience:

4 - 6 years of experience in a sales role or a relevant account management role

Knowledge, Skills, and Abilities:

• Required experience in managing account relationships, identifying additional sales opportunities, and closing deals

• Prior professional experience working with minimal supervision

• Self-starter with excellent time-management skills

• Superior relationship management and interpersonal skills

• Excellent written and oral communication skills; experience delivering compelling presentations to large audiences

• Willingness to travel within assigned territory, on short notice, as needed 

ABOUT NOTIFIED

Best In Class!

• “Best Press Release Distribution Company,” MarTech Breakthrough Awards
• “PR Innovation of the Year,” Gold Stevie® Winner, 2023 American Business Awards
• “Marketing/Public Relations Solution,” Gold Stevie® Winner, 2023 American Business Awards

Who is Notified?    

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