Network Specialist II

Overview

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

 

A Network Specialist II is a highly technical position who will be responsible for completing complex, medium to large network design, engineering, configuration, and operational tasks and projects with minimal supervision on TDS’s combined voice/video/data network infrastructure. This position will provide subject matter expertise in a number of network technologies, will have significant interaction with vendors, and will mentor other team members. A Specialist II will proactively improve processes and standards.

 

A Network Specialist II will perform these duties in one of the following Network Operations functional areas:

· Network Infrastructure Planning

· Network Engineering

· Data Network Engineering

· Technology Development

· Operational Readiness

· Network Translations

· Circuit Design

· Network Design

· Configuration Management

· Advanced Technical Support

· Service Activation

 

This position has the ability to work remotely in any of the 40+ States in which TDS Telecom operates.

Responsibilities

• Understands and follows established processes, and completes assigned work in accordance with established quality measures to Plan, Engineer, Implement, Optimize or Operate TDS’s combined Voice/Video/Data network infrastructure.
• Makes use of quality improvement techniques, and drives team process/standards improvement.
• Mentor co-workers on essential TDS network technologies,processes, network equipment, and products.
• Utilizes vendor contact in accordance with TDS contractual obligations. Understands and initiates appropriate level of vendor use.
• Grow technical skills as they pertain to TDS’s network infrastructure through a variety of mechanism including self-training, formal classes and coaching.

Qualifications

Required Qualifications

• Bachelor’s degree (or higher) -OR- 4+ years of professional experience. 
• 4 + years’ experience in Voice/Data/Video networking.

Other Qualifications

Technical:

Is familiar with the following area and has subject matter expertise in multiple technologies and their inter-workings: 

• Broadband and narrowband access technologies including (but not limited to) POTS, xDSL, T1, DS3, PRI, BRI, WiFi, WiMAX, PON, OCX. 
• Transport technologies including (but not limited to) SONET, ATM, Ethernet, POS, DWDM, WDM. ·
• Voice Switching technologies including Legacy TDM and Softswitch technologies. 
• TCP/IP technologies including (but not limited to) routing and routing protocols (e.g., OSPF, BGP, etc.), subnetting, multicast, tunneling, bridging, MPLS, IP quality of service, traffic engineering, VoIP and IPTV. 
• Power Concepts associated with AC and DC power equipment and HVAC implementations in both cabinet and building applications. 
• Customer premises equipment including (but not limited to) Routers, PBX, Handsets, set-top boxes, home wiring concepts.

Additional Skills: 

• Able to coordinate/lead a small cross-functional group to work specific network issues. 
• The ability to manage changing priorities for yourself and others and to handle several complex network tasks concurrently with minimum assistance required to help set priorities. 
• Scope of responsibility is primarily set by employee with minimum input from their manager. 
• Able to work with diverse individuals/teams/customers. Able to interact and work with others as part of a team. Understands the role s/he plays on the team, and how his/her work supports the team's goals. Often leads small groups and projects. 
• Able to take the lead to get complex issues resolved. Has the knowledge and skills to escalate issues when appropriate. Possesses expert knowledge of internal processes and tools. ·
• Ability to work within a changing environment. 
• Good organizational and written/verbal communication skills. 
• Good presentation skills. Able to present technical concepts to project teams/management. ·
• Positive attitude and team focus are required. 
• Requires software knowledge and skills in business and office applications, such as spreadsheets, database applications, word documents, network drawing tools, basic network applications (telnet, FTP Client, FTP Server) and basic Unix tools. 
• The ability to make timely decisions.