Human Services Program Representative 1
Commonwealth of PennsylvaniaAbout the role
Posting number: CS-2026-54650-41730
Department: Department of Human Services
Division: HS Div Adlt Prtctv Srvs
Job classification: Human Services Program Representative 1
Posting type: SCSC E&T Vacancy
Categories: Administration, Planning and Development, Social Services, Management
Summary
Are you ready to make a positive impact across Pennsylvania? The Human Services Program Representative 1 role with the Department of Human Services offers a chance to make a strong impact on adults who need protection and support. This position places you at the center of important decisions and teamwork that improve safety and care. Be part of a team that values your dedication and helps you grow as a leader in adult protective services—apply today!Examples of duties
This position supports statewide work that strengthens Adult Protective Services and improves outcomes for adults in need. The role builds connections, guides agencies, and helps ensure services meet required standards. As a Human Services Program Representative 1, you will perform the following duties:
- Monitoring Support: Review contractor performance and provide feedback to strengthen quality and consistency
- Training Guidance: Recommend training needs based on monitoring results
- Audit Oversight: Coordinate and review corrective action plans and performance audits
- Technical Consultation: Offer assistance to contractors working with adults who have complex needs
- Service Coordination: Liaise with program offices and agencies to connect clients with needed services
- Case Troubleshooting: Identify solutions and resources for complicated protective service cases
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
- Full-time employment, 37.5 hours per week
- Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
- Telework: You may have the opportunity to work from home (telework) part-time up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
Qualifications
QUALIFICATIONS
Minimum Experience and Training Requirements:
- Three years of professional experience developing, implementing, or evaluating a human service program, and a bachelor’s degree; or
- An equivalent combination of experience and training.
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
- You must be able to perform essential job functions.
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental appli
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