Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client & Community Relations Assistant Director within PNC's Regional President organization, you will be based in Philadelphia PA.

This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager’s discretion.

Job Description

• Executes client and community relations strategy and develops market level tactics and initiatives. Develops and manages client and community relations activities, including event planning and execution, market sponsorship activation, philanthropy, grant-making and employee engagement programs to deliver the PNC brand across the market. Directs cross-functional teams with various PNC stakeholders.
• Develops and manages market initiatives and projects which may include events, sponsorship activation and employee engagement activities to deliver the PNC brand. As part of the corporation's philanthropic efforts, oversees the selection and application process for local early learning centers.
• Executes on key market initiatives/projects. May serve as internal or external representative and spokesperson for Office of the Regional President.
• Completes market analysis and reports and provides recommendations to leadership. Manages project budgets and contributes to market level budget.
• Leads cross functional teams and determines internal and external resources. Serves as mentor/coach for client and community relations staff.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Business Strategies, Community Development, Competitive Advantages, Employee Engagement, Event Planning, Innovation, Results-Oriented, Taking Initiative