International Product Development Manager, Professional Education

Overview

Now is the time to join us and make a difference. Be a relentless force for a world of longer, healthier lives.  Here at the American Heart Association, you matter and so does your career.

 

The American Heart Association has an excellent opportunity for an International Product Development Manager in our Healthcare Business Solutions department!

 

This position can be home based.

 

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

 

#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.org.

Responsibilities

The International Product Development Manager, Professional Education is responsible for leading the development of translated versions of lifesaving CPR, first aid, and other global healthcare content, learning programs, and products. This individual is responsible for managing the development, translation, localization, volunteer reviews, revisions, quality standards, fiscal management, and on-time deliveries for assigned products through (1) being responsible for the development, localization and translation of products from start to finish; (2) working with project management to develop project plans and procedures; (3) collaborating with Association staff, vendors, and volunteers to achieve quality standards; (4) maintaining fiscal oversight and adherence to established budgets; and (5) ongoing evaluation and revisions for the life of the language portfolio.

• Develops integrated working relationships with Association staff and volunteers involved in the core content development to produce more globalized content, and a smooth hand-over of materials for localization and translation.
• Leads cross-functional project teams in the development, localization and translation of content, portfolios, and products. Ensures project team’s adherence to a general product development process used across the department and develops sub-processes for project-specific tasks as needed.
• Develops an understanding of the product, intended audience, content organization and modes of delivery for assigned products. Manages adherence to product, language, and content specific style guides for internal and external use.
• Facilitates determination and implementation of changes, and reviews content to confirm accurate implementation of edits or changes to ensure that translated materials meet Association standards for accuracy before publication.
• Partners with a project manager to develop project scope and timelines. Lead the development project and ensure all internal and external team members meet the deadlines outlined in project plans.
• Proactively coordinates and collaborates with the Association Science & Health Advisor, the designated scientific authority (in-country subject matter expert), and the core product team to achieve scientific approval and signoff of major localization recommendations. Review and triage localization recommendations from the field.
• Identifies product and localization challenges with a focus on the solution by performing corrective/preventative action.
• Works well in a team environment and proactively contributes to departmental goals of improving processes and product specifications for rapid content updates.
• Proactively collaborates and effectively communicates across cross-functional project teams to ensure a uniformed goal: project efficacy, consistency, on-time launch and on budget.
• Trains, motivates, and engages volunteers and subject matter experts and utilizes volunteer expertise across projects.
• Monitors budgets and contracts for adherence to approved scope for assigned projects.

 

Want to help get your resume to the top?   Take a look at the experience we require:

Qualifications

• Bachelor’s Degree or equivalent work experience in product development.
• Experience working with multi-language products and multi-cultural/international staff or partners.
• Knowledge of educational product development.
• Knowledge of educational product development for healthcare/technical publishing (web, eLearning, video, content creation) is highly desired.
• Knowledge of linguistic and translation concepts and tools (localization, Translation Memory) is a plus.