Business Analyst, Sales Operations & Excellence

 

Together, we own our company, our future, and our shared success.

 

As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.

 

Company : Black & Veatch Corporation

Req Id : 114366

Opportunity Type : Staff

Relocation eligible : No

Full time/Part time : Full-Time

Project Only Hire : No

Visa Sponsorship Available: No

 

Why Black & Veatch?

 

Black & Veatch allows you to lend your talent and perspective to humanity’s biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation, 401k match and benefits that start day one.

 

Our hybrid environment allows you to balance your work and personal life. At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use.

 

The Opportunity

The Business Analyst, Sales Operations & Excellence supports the behaviors and governance, 
and execution discipline side of Sales Operations & Excellence, playing a pivotal role in ensuring that the processes, tools, and standards introduced across the function are adopted, reinforced, and consistently utilized by the seller community. 

This role works hands‑on with the seller community, sales leaders, and account teams to translate execution standards, governance, and expectations into practical, repeatable selling behaviors across the sales lifecycle — from Marketing top‑of‑funnel through Sales execution and Strategic Account Management. The Business Analyst helps sellers understand what is expected, why it matters, and how to apply those expectations in real selling scenarios, with a focus on pipeline health, forecasting confidence, and execution quality. 

The role directly supports the Sr. Manager, Sales Operations & Excellence, including day‑to‑day execution of key governance and incentive‑related programs such as the Sales Incentive Plan (SIP). It also partners closely with Sales Enablement to ensure the right training, educational materials, programs, and reinforcement mechanisms are available to sellers — continuously advocating for the seller community as they look to strengthen skills and execution effectiveness. 

Operating with a strong services mindset, this role balances governance with empathy for seller realities, prioritizing adoption, utilization, reinforcement, and continuous improvement over inspection for its own sake. Success in this role is defined by sustained behavior change and ensuring that investments in processes, tools, incentives, and governance translate into how the seller community operates day‑to‑day

Key Responsibilities

• Serve as a key execution partner to the Sr. Manager, Sales Operations & Excellence, supporting daily governance activities, execution discipline, and reinforcement of expectations. 
• Support day‑to‑day administration and execution of the Sales Incentive Plan (SIP), including data validation, seller inquiries, issue resolution, and coordination with Finance and HR partners.
• Act as the adoption and reinforcement engine for changes introduced across Sales Operations & Excellence, ensuring sellers understand what is changing, why it  matters, and how to apply it consistently.
• Reinforce disciplined selling behaviors across the sales lifecycle, including opportunity hygiene, stage progression, approvals, forecasting inputs, account planning, renewals, and retention‑related activities.
• Support sellers and account teams in understanding what “good” looks like, why it matters, and how execution standards connect to outcomes and incentives. 
• Assist in preparing, supporting, and following up on sales operating rhythms and  governance moments, such as pipeline reviews, forecast reviews, deal reviews, and account reviews.
• Support adoption and utilization of tools and processes by reinforcing when and how they should be used in alignment with approved workflows and governance standards. <