We anticipate the application window for this opening will close on - 10 Jun 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

At Medtronic, the Associate Clinical Specialist, supports the Neuromodulation Pain and Target Drug Delivery Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education.  This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district. 

This is a field based role. We are seeking a committed professional to join our team, required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role, which also involves travel outside the territory, presenting opportunities for broader engagement.

Responsibilities may include the following and other duties may be assigned: 

• Represents Medtronic during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems 

• Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products  

• Provides clinical support in surgeries, re-programmings, troubleshooting and follow ups in hospitals and clinics 

• Responds promptly and appropriately to technical inquiries by customers, patients, and colleagues 

• Maintains a working knowledge of competitive products 

• Educates and trains physicians, hospital personnel and office staff on products and therapies. This is expected by, but not limited to, coordinating one on one teaching sessions, formal in-services, education programs, seminars and/or outside symposia (based off quarterly Plan of Action as directed by Leadership)  

• Assists Management and Sales Training department in education/training of new employees in the district 

• Complies with required event reporting and documentation utilizing Medtronic technology tools 

• Accountable for placing orders with customer service for pending purchase orders and product replacement  

• Expected to work with materials management to collect POs for cases covered within the territory/district 

• Responsible for managing inventory provided for case coverage, including:  timely transactions when product is used, sold or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed, turning over inventory in a reasonable time frame, not implanting expired product or product that is on hold 

• Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level 

• Partners with sales representatives to achieve business goals set forth within the territory/district and documents quarterly activities utilizing provided business tool(s) 

• Visits accounts to replenish literature and establishes/maintains relationships with office staff 

• Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly 

• Manages business expenses and budget effectively and in given timeframe  

• Ensures personal understanding of all quality policy/system items that are personally applicable   

• Comp