Director, External Supply

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Purpose
The External Supply Manager will build and lead a team of Supplier Leads to manage, develop, and optimize cross-site supplier relationships for AbbVie’s global manufacturing network. This role is accountable for supplier performance, assurance of supply, capacity planning, and cross-functional supplier management to ensure quality, compliance, and strategic business objectives are achieved.

Responsibilities

• Shape team objectives and program structure to meet intended outcomes.
• Lead cross-functional supplier engagement teams for assigned suppliers, driving supplier performance and alignment with AbbVie’s objectives. Manage and facilitate cadenced operational reviews with suppliers across multiple sites; ensure actions and deliverables are tracked and completed. Communicate supplier highlights to appropriate leadership team and cross-functional forum.
• Measure and report supplier Key Performance Indicators (KPIs), driving continuous improvement initiatives with partners.
• Consolidate and communicate global demand forecasts; ensure adherence to contractual obligations for assigned suppliers across categories and regions.
• Ensure robust long-term supply capacity by coordinating AoS (Assurance of Supply) activities, including business case development, toolset implementation, and investment execution.
• Manage and resolve daily supply and quality escalations in collaboration with site procurement, quality, and category managers; leverage scale across sites to optimize outcomes.
• Partner with Quality and Science & Technology (S&T) to drive supplier engagement in quality resolution and development of technical sol