Senior Account Manager, Market Access

Company Description

EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.

We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. 

Job Description

WHAT DOES A SENIOR ACCOUNT MANAGER, MARKET ACCESS DO?

This position supports our market access business across multiple client portfolios. Strong leadership and guidance for client engagements focused on both traditional market access stakeholders (i.e., health plans, pharmacy benefit management companies, integrated delivery networks) and HCP/patient initiatives that address access and reimbursement considerations are critical. The role is accountable for driving deliverables in both project-based and market access AOR client engagements. Based on our growth trajectory, providing support for business development initiatives and client retention by developing and maintaining mid-level relationships will be expected. The role collaborates with HCP/patient account counterparts on AOR books of business. The Senior Account Manager, Market Access also works with Planning, RM and PMO colleagues to plan, execute and manage client deliverables while taking responsibility for budget management and exceeding client expectations. The role reports to the Market Access Group Director.   

ESSENTIAL DUTIES AND RESPONSIBILITIES: 
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:  

• Providing strong leadership and guidance for market access projects. 

• Collaborating with cross-functional teams to deliver client deliverables on time and within budget. 

• Investing in the development of team members and fostering a culture of continuous learning. 

• Planning, organizing, and coordinating various projects, programs, and services. 

• Driving deliverables in both project-based and market access AOR client engagements. 

• Developing and maintaining mid-level client relationships to support business development initiatives and client retention. 

• Collaborating with HCP/patient account counterparts on AOR books of business. 

• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.   

• All other duties as assigned  

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources. 

Qualifications

WHAT ARE WE LOOKING FOR?

• Bachelor’s degree required  

• 5-6 years of overall pharmaceutical experience at a marketing agency or management consultancy  

• Documented market access/payer segment knowledge and application  

• Ability to conceptualize innovative solutions which align to core brand and market access strategic imperatives  

• Solid foundational knowledge of all phases of the biopharma commercialization lifecycle from pre-launch through loss of exclusivity  

• Oncology, rare disease and patient support program experience is a plus  

• Documented experience working in cross-functional teams across multiple client portfolios  

• Strong project management and oral and written communications skills; ability to manage expectations effectively  

• Demonstrated ability to learn therapeutic areas, products and client processes for all assigned accounts