Director, V&I Patient Innovation & Engagement, Patient Insights - Ophthalmology

Job Description

Role Summary

• The Patient Insights Lead is responsible for managing and enabling the planning and execution of patient engagement activities to help ensure that patients’ perspectives remain central to the global work of our company. This leader will collaborate with partners inside and outside of our Company to solicit and include the voices of patients in research, medical affairs, commercial, public policy, and manufacturing plans.

• The Patient Insights Lead will drive/execute the patient engagement strategy in alignment with company priorities and work cross-functionally with various internal teams to coordinate and cascade expertise. This Leader is innovative, collaborative, strategic, compassionate, and can lead directly and through influence.

Responsibilities and Primary Activities

• Executes and implements patient innovation and engagement activities through incorporation of the patient voice into internal strategy development and decision-making across our company

• Executes strategic initiatives and assists in planning key performance indicators (KPI), goals and tactics that flow from evolving Value and Implementation priorities, and internal and external influences

• Supports efforts to solicit and include patients’ insights and perspectives throughout the product lifecycle

• Responsible for adapting the strategic intent to the available opportunities within the therapeutic area consistent with all legal and compliance requirements 

• Navigates across a complex set of internal and external stakeholders and customers ranging from individual patients to highly networked patient, patient advocacy organizations and medical organizations

• Collaborates with key stakeholders including V&I, PDTs, and global partners to proactively develop and execute the global Value and Implementation plan

• Represents our Company scientifically and medically in a variety of settings including with institutions, professional organizations, and patient organizations

• Obtains input from global scientific and medical leaders, proactively manages relationships with key stakeholders to inform and execute on patient engagement work and V&I plans

• Ensures alignment with regional and country level related activities (patient, scientific, medical)

• Provides and facilitates input from patients, patient organizations, and other sources of patient information

• Supports any division with needs relating to patient engagement, including our Company Research Labs, Value & Implementation (V&I), Human Health (HH), our Company Manufacturing, IT, and others

• Champions access for all and no patient left behind principles are embedded in the team’s work

• Develops the talent on the team and seek opportunities to enhance their capabilities, including facilitating mentors or sponsors

• Tracks associated spend for activities and communicates with Strategy Lead

• Tracks and reports impacts, findings and associated key metrics and measurements related to work

Key Internal Stakeholders:

• Patient Innovation and Engagement Center of Excellence

• Therapeutic Area Leadership

• State Government Affairs & Policy

• Global Policy and Corporate Communications Teams

• US Federal Policy & Government Relations

• Company Research Labs, Value & Implementation (V&I), Human Health (HH), our Company Manufacturing, IT, and others.

• Global Medical Proficiency and External Affairs (GMPEA)

• Global Clinical Development (GCD)

Required Qualifications, Skills, & Experience

Minimum

• Advanced Degree in health sciences, public health, or other relevant degree required [MD, MSN, or PhD desirable]

• Minimum of 4 years of relevant clinical or pharmaceutical experience.

• Deep academic understanding of the science of patient input and a strong record of achievement obtaining and incorporating patient insights into decision making

• Deep understanding of Patient Engagement, Patient Insights, Patient Advocacy Organizations, as well as knowledge of best practices in those areas

• U.S./Global experience in clinical research, regulatory affairs, scientific and medical affairs, and pharmaceutical policy

• Ability to understand the importance of patient innovation and engagement across our Company

• Record of advocating or advancing patient engagement experience

• Ability to navigate a complex matrixed organization, think creati