Jobs and Careers

Senior Database Operations Engineer

REMOTE - US, United StatesRemotefull_timeVerifiedPosted 16 May 2025

💰 $212,000/yr($133,500/yr – $212,000/yr)

About the role

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

We are seeking a skilled Senior Database Operations Engineer with expertise in PostgreSQL to join our team. In this role, you will be responsible for ensuring the performance, scalability, and reliability of our database infrastructure including multiple PostgreSQL and CockroachDB deployments. You will work closely with our development and SRE teams to optimize database operations, automate processes, and proactively resolve issues.

How You Will Make an Impact:

Responsible for all PostgreSQL configuration, backup, recovery, upgrading/patching, and replication.
Monitor and optimize database performance, identifying and resolving bottlenecks and inefficiencies. You have experience building and supporting production systems operating at a large scale with high uptime requirements.
Perform database capacity planning and make recommendations for hardware and software upgrades.
Implement security measures and ensure compliance with data privacy regulations to protect sensitive data assets.
Collaborate with cross-functional teams to understand their data requirements and provide solutions.
Maintain comprehensive documentation of data infrastructure configurations, processes, and best practices.
Continually improve database administration standards, guidelines, and procedures.
Provide on-call support as part of the team’s on-call rotation for critical database issues, ensuring a timely resolution of problems.
Design and implement automation solutions for routine tasks, system reporting, alerts, and notifications using custom scripts.

We Are Looking for People Who Have:

5+ years of experience as a core DBA or database operations engineer in production environments.
Deep expertise in PostgreSQL architecture, operations, and tuning best practices.
Strong knowledge of database design, maintenance, and scaling strategies.
Hands-on experience with cloud infrastructure providers (e.g., AWS, GCP, or Azure).
Experience with Infrastructure as Code tools such as Terraform.
Passion for building reliable systems and continuously improving database operations.
Excellent problem-solving and analytical skills, with attention to detail and system reliability.