GENESIS HEALTHCARE SYSTEM
 

In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always. 

Position Details:

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Department:

Ambulatory Pharmacy Admin

Overview of Position:

The Senior Pharmacy Technician assists the pharmacist with the preparation of the prescription in an efficient and accurate manner with proficient use of pharmacy computer system. Must be able to accurately identify medications by use of NDC number and count and neatly label large volumes of prescriptions. Helps maintain appropriate prescription inventory. Manages the work area reducing the technical aspect for the pharmacist. Provides guidance and training for other technicians.

ESSENTIAL DUTIES

1.    Selects appropriate drug, verifying NDC number, and assists with ordering to maintain appropriate inventory levels.
2.    Counts with accuracy and double counts all controlled medications, preparing orders for final checks before dispensing by the pharmacist.
3.    Selects appropriate packaging, restocking as needed, and applies labels neatly.
4.    Uses professional telephone etiquette and displays a professional attitude in the workplace when addressing patients, medical office staff and coworkers. 
5.     Uses pharmacy computer system to assure accurate patient profiles and billing information is maintained. 
6.    Takes direction from the pharmacist in charge and applies constructive criticism.
7.    Be aware of work flow and able to prioritize volume of work.
8.    Be able to check in the delivery from the wholesaler, properly tagging items and stocking shelves, rotating stock, verifying receipt of items ordered.
9.     Check inventory for outdates, remove from perpetual inventory and follow the return for credit procedures. 
10.     Provides outstanding customer service and maintains a high degree of confidentiality.
11.     Able to process transactions through the pharmacy’s point of sale system with accuracy.
12.     Refers all drug questions, legal issues, anything requiring professional judgment to pharmacist in charge.
13.  Must complete monthly pharmacy technician continuing education.
14.    Interprets prescriptions, enters information into computer system, reports any drug allergies, non-compliance or interactions to the pharmacist, and verifies insurance reimbursement.
15.    Uses and refers to appropriate references as needed.
16.    Follows insurance company drug formularies and processes prior authorizations as needed.
17.    Phones insurance companies for explanation on questionable rejections making every effort to complete the billing of the prescription.
18.    Assesses private pay prices..         
19.    Is the patient’s advocate, ensuring the patient receives the best service possible.
20.    Takes ownership of problems and assists other employees with problem solving.
21.    Serves as a mentor for new employees and provides training and guidance and supervision of less experienced technicians.
22.    Manages the work area, directs work flow and employees to ensure that prescriptions are processed in the most efficient manner possible
23.    Reports to pharmacist in charge, store manager or director of pharmacy any problems or potential problems with employees or     customers.
24.  Promotes and drives continuous quality improvement initiatives.
25.    Performs other duties as assigned.
26.  Effective 4/6/18 the State of Ohio Board of Pharmacy allows Certified Pharmacy Technicians the following addition duties with direct supervision and permission of the pharmacist on duty 
    26 a. Request and accept a refill authorization from the prescriber or prescriber’s agent, so long as there is no change from the original prescription. 
    26 b. Accepting new verbal prescription orders for non-controlled drugs from a prescriber or prescriber’s agent.
    27 c. Sending or receiving copies of non-controlled prescriptions (i.e. transfers) 
 
JOB SPECIFIC DUTIES FOR NURSING HOME TECHNICIANS

1.    Correctly calculates prescription prices for nursing homes needing “per diem” information
2.    Assists facilities in auditing of controlled medications
3.    Assists facilities with starter cabinets
4.