Field Commissions Spec II

Salary Range: $40,000 - $55,000

Job Posting End Date: 7/23/2026

 

 

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

 

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

 

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

 

 

 

Worker Designation – This role is hybrid. This means you will be expected to report to one of our Aflac offices located in Columbus,GA, for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. 

 

 

 

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

 

 

What does it take to be successful in this role?

• Proficient in Microsoft Office including Outlook, Word and Excel
• Knowledge of applicable state and agency laws, regulations and reporting requirements related to the administration of field compensation
• Knowledge of the sales hierarchy structure
• Knowledge of Aflac’s products, systems and procedures
• Knowledge of the department’s functional databases and applicable processing codes and terminology
• General understanding of basic accounting concepts and terminology and the ability to perform basic math calculations
• Excellent oral, written, and interpersonal communication skills to interact effectively with internal and external customers, to provide information and resolve problems

 

 

Education & Experience Required

• High School Diploma or Equivalent
• Two years of work related experience in field compensation, policy administration, payroll administration or customer service related to the insurance industry

Or an equivalent combination of education and experience

 

 

 

Principal Duties & Responsibilities

• As a member of the Field Commissions team, performs moderately complex duties to support the compensation of Aflac’s field force; provides assistance to associates concerning their sales compensation, rewards, incentives and deductions; may assist with orienting, training, or checking the work of other specialists
• Handles state-specific responses to policyholders, payroll accounts, and associates as required by the Department of Insurance; ensures that any additional communication required by specific states between Aflac and the complainant is sent in a timely manner; gathers documentation and conducts basic research for market conduct exams and internal audit inquiries, coordinator support, or contest exceptions
• Compiles and maintains data for large databases and produces reports; completes reissues to correct associates’ commissions; releases information according to policies and procedures; ensures that input data is accurate by auditing at specific intervals and identifying incorrect or outdated information; ensures confidentiality of records; gathers information and solves problems; reviews reports and statements; composes and/or generates letters to request information or confirm action taken; reviews documentation and enters data for accuracy and completeness while maintaining established service/p