Scheduled Hours

40

Position Summary

Position manages account posting and/or receivable and collection activities of department to maximize income from services rendered. Provides reporting on accounts reimbursement and/or A/R activity, income budget forecasting and implements service orientation for patient accounts office.

Job Description

Primary Duties & Responsibilities:

• Develops and maintains systems for account management, data entry, collections and general operations of Accounts Receivable (A/R).
• Develops income projections and long range plans for obtaining them.
• Provides monthly income, cost center and ad hoc reporting to Business Manager.
• Maintains environment and training opportunity compatible with growth and development of staff.
• Oversees office staffing, ensuring appropriate staffing levels.
• Provides managerial guidance to assistant managers to meet monthly/annual goals.
• Maintains and updates master fee schedule.
• Prepares and monitors patient accounts annual income and expense budget under direction of Business Manager.
• Serves as liaison to third party payers, vendors, medical center personnel, patients and/or their families in problem situations when necessary.
• Assists with the development of A/R charge and collection policies.
• Assists with contract negotiations with third-party payers.
• Assists supervisors in recruiting personnel needed.

Working Conditions:
Job Location/Working Conditions:

• Normal office environment.

Physical Effort:

• Typically sitting at desk or table.
• Repetitive wrist, hand or finger movement (PC Typing).

Equipment:

• Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Supervisory (5 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

Bachelor's degree

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Accounting, Analytical Thinking, Detail-Oriented, Identifying Trends, Interpersonal Communication, Oral Communications, Organizing, Patient Account Management, Problem Solving, Self Motivation, Supervisory Management, Trend Analysis, Trend Reporting, Written Communication

Grade

G14

Salary Range

$75,200.00 - $128,800.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu