Program Manager Clinical Ops CAR-T

Mayo Clinic Arizona’s Cell Therapy Program includes Immune Effector Cell (IEC) therapy program and Blood and Marrow Transplant (BMT). Cellular therapy is an innovative approach using cells of the immune system to treat a wide range of diseases. Mayo Clinic in Arizona's CAR-T program began in 2018, with the initial FDA approval of CAR-T cell therapy for hematologic malignancies. Since then, the program has expanded to include Immune Effector Cell treatments for cancer and non-cancer diseases. 

The Program Manager provides leadership, management, coordination and direction for all assigned programs and systems, and is responsible for operational performance and ensuring the needs of the program are achieved. Manages program/system performance, coordinates resources and balances workload to achieve objectives and strategies. Works with physicians, APPs, allied health staff and practice leadership in development and execution of strategic plans, programmatic logistics, process improvement opportunities and program certification requirements. Provides subject-matter expertise regarding program, system and project. Independently leads problem-solving and decision-making activities (in alignment with supervisors and practice leadership), within the program/system scope and change management process assessing risks and actions to accomplish goals. Continually evaluates processes and procedures for effectiveness and efficiency, while implementing quality improvement efforts. Participates in meetings, work sessions and presentations to ensure timely communication. Accountable for the achievement of program goals, objectives, timelines and programmatic certification. Determines and establishes programmatic/systematic infrastructure, stakeholder relationships and recommendations of communication plans. Manages/coordinates multiple complex systems/programs with internal and external customers. Develops program strategy, program planning, implementation plan(s) and program metrics. Ensures high quality and minimum program costs by implementing and maintaining a quality management program across all programs/systems.

Bachelor's degree required in management, business administration, health care administration, clinical care or related field with a minimum of 5 years of related experience; OR Master's degree in management, business administration, health care administration, clinical care or related field with a minimum of 3 years management or related experience required. Working knowledge of clinical practice/operations, data management, timeline/project management, computer/related systems are required.Must have demonstrated competencies in strategic and program/systems thinking, business acumen, clinical practice operations, decision-making, leading change, change management, global thinking, influence without authority, communication, conflict resolution, process and systems change and performance excellence. Must have knowledge of project management and continuous improvement methods. Must have the ability to independently manage a varied workload of projects and assignments with multiple priorities in a rapidly changing environment. Will need to take initiative to develop and implement innovative solutions to issues with significant financial and operational impact to the program. Working knowledge and understanding of performance metrics, planning and resource development/enhancement is essential. Must have strong interpersonal skills with demonstrated effectiveness in management and group dynamics, including team problem solving skills. Excellent written and verbal communication skills, including presentation skills are required.Clinical licensure preferred.

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.