Production Process Manager (CE)

Why Work at BYU   

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.” 

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work. 

Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.

Job Description

Production Process Manager (CE)

This position keeps all the cross-organizational production gears working in harmony by managing and maintaining critical business processes for all online learning programs at BYU Continuing Education (CE). This includes having a deep understanding of CE’s production processes to coordinate the resourcing and scheduling of all course packaging to meet expected deadlines, document processes to ensure stability, and mitigate risks proactively based on feedback and project management best practices. This position also manages and supports the responsibilities of the Quality Assurance and Web Accessibility teams.

What you’ll do in this position:

• Collaborate across teams to define and update processes, including triggering tasks, sequences, dependencies, responsible parties, completion events, and associated information tracking.
• Project manage numerous, complex projects for multiple products.
• Lead weekly priority meetings for the High School and Independent Study University products, recording and following up on action items.
• Track essential key performance indicators (KPIs) related to course production, including timelines and budgets.
• Support the Continuous Quality Improvement Manager and their QA and Corrections team.
• Support the Web Accessibility Specialist and their Web Accessibility Assistant team.

What qualifies you for this role:

Required

• A firm commitment to the mission of BYU.
• Bachelor’s degree and 3 years of full-time project management experience, and personnel supervision experience
• OR formal specialized project management training and 5 years of full-time project management experience and personnel supervision experience.

Preferred

• Master’s degree
• 5 years of direct full-time project management experience or formal specialized project management training and personnel supervision experience
• OR 8 years of direct and full-time project management experience and personnel supervision experience.
• Regardless of degree and work experience, a PMI certification is highly preferred
• Candidates SHOULD attach a Resume and Cover Letter for the best chance of moving forward in consideration.

What we offer in return:

In addition to our competitive pay structure, this position comes with fantastic benefits, including:

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
• Excellent work-life balance: 13 paid holidays + 22 days paid vacation + 12 sick days, accrued annually
• Employee assistance program, available to the employee and all members of their household
• Tuition benefits for employees and eligible family members
• Access to athletic facilities
• Excellent medical/dental benefits
• Short/long-term disability benefits
• Paid parental and maternity leave
• Wellness Program
• Free on-campus parking
• Free UTA passes for employees, spouses, and qualified dependents
• Discounts at the BYU Store and for many events at BYU

Pay Grade: 54

Typical Starting Pay: $79,500.00 to $103,500.00 

**If the job has a post-end date, the last day to apply is the day before. If the job doesn’t have a post-end date, the job could close at any time on any day**

Required Documents:

All Staff positions require a resume.

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