Director, Data & Impact

Job Description

The Agency You’ll Join

The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. New York City Mayor Eric Adams is head of the executive branch of New York City's government. Previously, Mayor Adams has served the people of New York City as an NYPD officer, state senator, and Brooklyn borough president. The Adams’ administration is leading the fight to serve the people of the greatest city in the world, ensuring delivery of efficient and effective services, working to make New York City’s economy stronger, reducing inequality, improving public safety, and making the city more affordable that meets the needs of all New Yorkers. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team.

The Team You’ll Work With

NYC Talent is responsible for the City’s talent and workforce development system that benefits city residents, employers, and the economy. NYC Talent seeks new and effective ways to scale and sustain productive public/private partnerships, to develop and match talent to promising careers, to align education, career preparation and skills training programs across City government, and to coordinate program and fiscal data across stakeholders to provide a comprehensive view of the talent system with the goal of making progress towards the citywide employment objectives laid out in Executive Order #22.

The Problems You’ll Solve

NYC Talent is seeking a Director of Data & Impact to support the data collection, analysis, and reporting needs required by the Mayor’s office charged with ensuring the City’s talent and workforce development system benefits city residents, employers, and the local economy.

To support this important work, the Director will leverage data from across the Administration to help design and implement data systems and dashboards to monitor and illustrate both the current state of workforce programming across the system, as well as to document progress toward strategic citywide goals of creating a more equitable and inclusive economy. The Director will also support the development of new tools and platforms, including maps and other visualizations that make more transparent and actionable jobseekers, employer, and policy data, reflecting both system views as well as insights and outcomes disaggregated by population, economic sector, occupation, and geography.

The Director’s work will also support improved performance management and service delivery across agency boundaries, including intersecting programs at the Department of Small Business Service (SBS), Human Resources Administration (HRA), Department of Youth and Community Development (DYCD), City University of New York (CUNY), NYC Opportunity (NYCO), and others. The role will work with a diverse range of complex quantitative and qualitative data and relevant stakeholders, including government agencies, intermediaries, career services providers, and education institutions. The Director will also work with private employers and their data to support the integration of industry metrics and narrative insights into the public talent and workforce development system to improve job seeker outcomes citywide.

The Director will also be responsible for supporting the implementation and management of the City’s Community Hiring reporting, including OCH quarterly compliance reporting requirements. This will include collecting and aggregating workforce and contract data from disparate City systems, such as the Department of Small Business Service (SBS)’s Worksource1, Human Resources Administration (HRA)’s Business Link, and the Mayor’s Office of Contract Services (MOCS)’s Procurement and Sourcing Solutions Portal (PASSPort), among others. The Director will advance data management, facilitate the extraction and analysis of data, and help coordinate OCH’s reporting efforts.

This position will report to the Executive Director of Data & Impact and will work collaboratively with NYC Talent staff, City Hall staff, City agencies, and external stakeholders.

Job responsibilities include, but are not limited to:
- Collecting, extracting, reviewing, analyzing, and visualizing a high volume of complex and diverse data sets relating to NYC’s economy and workforce (including data from multiple datasets, platforms, years, and programs).
- Examine publicly available labor, education, and economic data sets (such as those with the NYS Department of Labor or released by educational institutions) to identify workforce occupational shortages, trends, and other key labor issues impacting the local economy.
- Conducting analyses of procurement, contracting, and workforce data.
- Performing analytics tasks using procurement, contract,