Lead Business Process Specialist

Lead Business Process Specialist

Job Category: Consulting

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

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CACI is seeking a Lead Business Process Specialist to supervise a geographically dispersed CACI team that supports funded taskings at Washington Navy Yard (WNY). This is a customer-facing, working Lead position in which you will leverage your proven expertise in facilitation, consultation, relationship building, process improvement, and project management skills.
 

The Opportunity:

• Use your strong problem-solving and systems-thinking abilities to manage communications, customer expectations, staffing assignments, and contract deliverables. 

• Build and develop relationships with integrated stakeholders across the Naval Maintenance Community. Must be attuned and responsive to customer needs, challenges, and opportunities with an innovative/transformative professional mindset.

• Stay current on the Naval Maintenance Community’s strategic goals, programs, initiatives, trends, and technology.

• Work site will fluctuate between the customer site and CACI office; on occasion at home site (with prior arrangements). Must be within daily commuting distance to the CACI Washington, DC office and WNY.

Responsibilities:

• Assist our Government customers’ management of multiple innovation and implementation initiatives and operations at both the strategic and tactical level. Facilitate alignment with Command and NAVSEA initiatives.

• Provide data collection and entry, metrics compilation and analysis, drafting white papers and statements of work, detailed involvement in customer portfolio management, and consultation/facilitation support as needed. 

• Lead team members in their performance of contracted Government customer support and services.

• Supervise, hire, onboard, train, monitor/assess work performance, and mentor employees and subcontractors.

• Ensure quality delivery of support/services and set objectives for your team’s achievement of operational results.

• Oversee staffing accountability and adherence to policies, processes, practices, and procedures.

• Provide tools and methods to aid customers’ decision making, management, and action planning. 

• Plan, facilitate, lead, and support customer meetings, presentations, briefings, strategic planning sessions, working groups, off-site events, etc. in support of contract activities. This includes full cycle meeting management and administrative support/coordination as needed.

• Ensure team operations are aligned to CACI requirements, initiatives, processes, and culture. Represent your Manager and fill in as needed in your Manager’s absence. 

• Cultivate emerging CACI business growth opportunities with Government customers and potentially lead personnel in that new work.

• As a working Lead you will directly support some funded taskings in an individual contributor capacity.

• Support the execution of contract requirements, which may include submission of supporting data and metrics and timely completion of written reports to stakeholders, customers, and CACI leadership.

• Other duties may be assigned in support of contract taskings and mission success.

Qualifications:

Required: 

• Must be a United States Citizen. Must have the ability to obtain a DOD Interim Secret security clearance and subsequent final DOD Secret security clearance. 

• Bachelor’s degree in a relevant field and minimum 5 years of experience in continuous process improvement activities, change management, facilitation, project management, or other applicable area. In lieu of the degree requirement, candidates with minimum 8 years of directly applicable work experience may be considered for this position.

• Minimum 3 years of experience supervising employees/managing teams.

• Training and experience in Agile, Lean, Six Sigma, Shingo, or Theory of Constraints.

• Proficiency in the organization and presentation of information in a concise and coherent manner.

• Project management and facilitation skills. 

• Strong problem-solving and systems-thinking abilities.

• Strong customer service orientation and written/verbal communication skills with the ability to respectfully engage internal and external customers at all levels in a manner that achieves successful outcomes.

• Outstanding organizational skills to efficiently manag