Organizational Change Manager (RapidScale)

Company

Cox Communications, Inc.

Job Family Group

Business Operations

Job Profile

Change Enablement Sr Analyst

Management Level

Individual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

Yes, 5% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $89,400.00 - $134,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies.

Are you ready to be the driving force behind transformation at RapidScale? We’re looking for an experienced and inspiring Organizational Change Manager (OCM) to lead strategic change initiatives for a sales organization that is forging a new path starting with high-impact Sales operating model, g- to-market, and process transformations initiatives.

If you have a proven success record supporting sales transformation initiatives, and passionate about helping people embrace change, creating meaningful communication, and aligning organizational shifts with business goals, this role is your opportunity to make a lasting impact.

As the OCM, you’ll play a pivotal role in fostering and driving:

• Successful adoption of new processes, tools, ways of working, and related behavior/cultural shifts

• Cross-functional collaboration and multi-directional communication between workstreams, teams, organizations, enterprise partners, and connected change initiatives to build program and stakeholder management muscle at RapidScale

• Stakeholder management and engagement by ensuring our people and our leaders are informed, involved, and empowered, and present every step of the way

• Overarching sales enablement through the development of training assets, communication campaigns and channels, and change activities to bring this audience on the transformation journey

• Creation and management of typical change deliverables and activities

• Strong relationships with other OCM practitioners and partner teams/resources to realize efficiencies and create consistent change experiences for all stakeholders

• Clear, holistic OCM Strategy to drive the success of mission-critical programs

Key Responsibilities

• Develop and execute change management strategies that align with business objectives and project/program goals across all in-scope sales transformation initiatives and related programs

• Deliver a Change Impact Analysis and resulting recommended actions/strategic approaches to communication, enablement, training, stakeholder management, and business readiness.

• Proactively identify and address resistance to change using proven frameworks and data-driven insights.

• Partner closely with project leaders, technical teams, HR, and business stakeholders to assess change impacts and develop mitigation plans.

• Design, administer, and analyze longitudinal change surveys

• Align change management efforts with organizational goals, culture, and employee experience.

• Coach leaders at all levels on their role in change, equipping them with tools and guidance to support their teams.

• Facilitate focus groups or develop and drive other stakeholder management activities for impacted audiences

• Provide support and co-management of an established change network; identify Sales Change Influencers for participation and partnership

• Develop and launch strategic communication plans and tactical execution that clearly articulate the “why,” “what,” and “how” of change, fostering transparency and excitement

• Conduct training needs analysis and related tactical asset delivery sprint plan to create learning experiences that prepare impacted employees and other stakeholders for success with new systems, tools, and workflows.

• Facilitate and manage hands-to-keyboards change activities for technology previews ahead of go live

• Provide agile