Spare Parts Sales Representative

About Oshkosh AeroTech, an Oshkosh company

Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight carriers, ground handling and military customers. Oshkosh AeroTech offers products that make a difference in people’s lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry, including LEKTRO®, JetAire®, JetPower®, AmpTekÔ, Jetway®, and more.

The Spare Parts Sales Representative is responsible for managing the sales process of replacement parts for equipment, including processing customer orders, recommending inventory levels to Planning, generating quotes, coordinating deliveries, and resolving customer inquiries related to aftermarket parts, all while adhering to strict industry regulations and compliance standards.  Reviewing contracts to ensure that our bids are compliant.

YOUR IMPACT

These duties are not meant to be all-inclusive, and other duties may be assigned:

• Cross reference OEM to Oshkosh service part numbers
• Induct parts data into PCF for parts that yield pending pricing on quotes.
• Work with internal Aftermarket counterparts (i.e. GPSC, Planning, Engineering) to prioritize the workload of PCF P-Keys.
• Assist customers with part-identification via phone and e-mail.
• Maintain updates in the FAST, LAMLINKS, and other reporting tools.  Reviewing DIBBS solicitations as well as Loss Analysis.
  
  Order processing:
• Receiving and processing customer orders for defense aftermarket parts, verifying part numbers, quantities, and ensuring accurate pricing.
  
  Inventory management:
• Monitoring stock levels of defense aftermarket parts, coordinating reordering with suppliers to maintain adequate inventory.
  
  Quote generation:
• Creating detailed quotes for customers based on required parts, including pricing and delivery timelines.
  
  Customer support:
• Responding to customer inquiries regarding part availability, pricing, order status, and technical specifications.
  
  Logistics coordination:
• Working with the logistics team to ensure timely delivery of parts to customers, including export compliance procedures.
  
  Data management: 
• Maintaining accurate customer information in Capture Team File (Customer Account Information).
  
  Compliance management: 
• Adhering to all relevant industry regulations regarding part sales
  
  Sales reporting:
• Generating regular sales reports on order volume, revenue, customer trends, and inventory status (i.e. Weekly Capture Dashboard, Monthly Solicitation Volume and Award Report)
• Closely review & analyze customer RFQ's, Contracts, and/or Purchase Orders to ensure that we can conform to the part(s) or kit(s) requested as well as adhering to the customer's Terms and Conditions.
• Read/interpret engineering drawings to identify specific part(s) required and to the required rev. level

MINIMUM QUALIFICATIONS

• Bachelor’s degree in a related field (equivalent to six (6) years total in education and experience); or an equivalent combination of education and experience that demonstrates the ability to perform the essential functions of the role.

STANDOUT QUALIFICATIONS

• Ability to communicate effectively with internal & external customers
• High degree of initiative, follow-through, and organizational skills
• Ability to handle multiple tasks simultaneously
• Experience with JDE E1, Teams, Excel, & Word.
• Two (2) or more years’ experience working with automotive or heavy-duty parts

WORKING CONDITIONS
The following represents general working conditions for this office-based role. Specific conditions may vary depending on business needs and individual circumstances.

• This role is primarily performed in a professional office environment with standard lighting, ventilation, and temperature-controlled settings.
• Duties are largely sedentary, requiring extended periods of sitting and using a computer and telephone.
• Visual acuity to operate a computer and read documents is required, along with auditory ability to participate in virtual and in-person meetings.
• Occasional movement within the office environment is necessary, including walking short distances, standing, or reaching for files.
• Reasonable accommodations may be made to enable individuals with disabilities to perfor