Finance Systems Manager

Grove Collaborative is a sustainability-focused consumer products company creating household and personal care essentials that are effective, beautifully designed, and healthier for people and the planet. We are a certified B Corp, plastic-neutral, and on a mission to transform the CPG industry for good.

THE ROLE

Grove Collaborative is seeking a Finance Systems Manager to join our Enterprise Technology & Compliance team. This is a high-impact ownership role responsible for both the strategic direction and hands-on execution of Grove’s finance systems ecosystem, including NetSuite, Adaptive Insights, Avalara, Blackline, Tropic, Workiva, and future platforms.

This role requires a strong NetSuite foundation combined with the ability to quickly learn and operationalize adjacent systems. You will operate as both architect and executor — setting direction, diving deep into requirements and solution design, managing delivery, and ensuring every initiative lands with quality and measurable business value — while simultaneously maintaining operational stability in a lean, fast-moving environment.

This is not a passive systems administrator role. It is for someone who thrives in complexity, can manage multiple concurrent initiatives, context-switch effectively across priorities, and make disciplined decisions about what to execute personally versus what to delegate to managed services partners, contractors, or AI-enabled solutions.

YOUR IMPACT

• Run Implementations End-to-End
• Own the full lifecycle of system implementations — from requirements discovery and solution design through configuration, UAT, cutover, and post-go-live support.
• Dive deep into requirements: ask good questions, surface edge cases, and translate complex finance workflows into durable system solutions.
• Manage vendor relationships and hold third parties accountable to scope, timeline, and quality.
• Master the Workload
• Operate with a full queue and thrive in it. You know how to triage ruthlessly, protect your focus, and make intentional decisions about what stays on the list and what gets deprioritized or delegated.
• Maintain a clear, current picture of every open initiative — projects, enhancements, help desk tickets, and ad hoc requests — without letting anything fall through the cracks.
• Distinguish clearly between what you should own personally, what should go to managed services or contractors, and what can be accelerated or handled through AI tooling.
• Context-Switch Without Losing Ground
• Move fluidly between multiple active projects — an implementation in flight, a critical bug, a roadmap planning session, a stakeholder escalation — while keeping each one moving forward.
• Build systems and habits (status tracking, documentation, async communication) that let you pick up any thread quickly, even after days away from it.
• Pick Up New Systems Fast
• Apply your deep understanding of finance and accounting workflows to get productive on new platforms quickly — you don't need to have used every tool before to own it.
• Evaluate new technology pragmatically: ask whether it solves a real problem, whether the team can sustain it, and whether the ROI justifies the lift.
• Leverage AI and Managed Services Strategically
• Know where AI can do the heavy lifting — documentation, routine analysis, configuration research, testing scripts — and build those workflows into your practice.
• Manage managed service providers and contractors with clear scope and accountability, not as a crutch, but as a deliberate resource allocation decision.
• Own Operational Excellence
• Lead the Finance Systems Help Desk: triage, prioritize, assign, and resolve with speed and consistency.
• Maintain system configurations, lead incident resolution, and drive small-scale changes that keep day-to-day operations smooth.
• Champion continuous improvement — identify friction, propose solutions, and follow through to implementation.
• Be a Strategic Partner
• Collaborate with Finance, Accounting, Compliance, Procurement, and Engineering as the connective tissue between business needs and technology decisions.
• Earn a seat at the table by consistently delivering, communicating clearly, and demonstrating that you understand the business — not just the systems.
• Provide input to roadmap planning grounded in what's technically feasible, what's operationally necessary, and what creates the most value.

ABOUT YOU

• Bachelor's degree in Accounting, Finance, Business, MIS, or related field.
• 10–12 years of relevant experience, with increasing responsibility in finance systems ownership.
• 5+ yea