Youth Career Advisor (800017)

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Work with in-school and out-of-school youth.  In-school youth age ranges from 14 to 21 and Out-of-school youth age ranges from 16 to 24.
• Build a professional one-on-one working relationship with clients to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized attention and coordination
• Provide consistent and comprehensive case management and follow-up
• Conduct new customer orientation - Help to ensure that positive outcomes and goals are met as required by contract - Work with schools, account managers and management to ensure appropriate documentation is completed and received
• Facilitate all professional development workshops
• Maintain organized database of clients and keep detailed documentation of all contacts with clients - Ensure participants follow through with planned activities as outlined in contract with funding agency
• Provide individualized assessment of work, provide referrals to appropriate community service or social service agencies when needed
• Accurately complete required documentation for enrollment
• Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract
• Create solutions to participant attendance problems
• Assist in the preparation of project reports as needed (participation, placement)
• Manage programs, including the coordination of introductory workshops, the facilitation of weekly workshops, the issuance of grants in accordance with predetermined allocation targets, and collection of placement data
• Manage the programmatic offerings of the Centers job preparation workshops to ensure a business-driven curriculum, a high quality of presentation, a satisfactory participation rate, clear messaging of next steps, and a tangible output
• Work collaboratively with the business services team to identify which jobs are available, what qualifications are needed, and which workshops and trainings can best prepare jobseekers for these positions
• Develop and maintain a standard communication plan to keep staff aware of center-wide issues and their role in meeting operational goals
• Participate in activities including training, capacity building, and professional development - Work with leadership to identify operational challenges and to design and implement process improvements
• Provide operational support and coverage as needed
• Assist in the intake services for the Center
• Provide operations support for all compliance driven standards
• May be assigned other tasks and duties reasonably related to their job responsibilities
• Other duties as assigned

Qualifications

• Ability to maintain flexibility as needs of contract or contractor require
• A working knowledge of MS Office and Google docs
• Two years of experience in career advisement and development, workshop facilitation, developing workforce curriculum, public speaking and content development
• Ability to prioritize tasks and document visits and contacts
• Demonstrated telephone, computer and strong written and verbal communication skills
• Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives
• Professional understanding of a vast array of occupations and career paths, ideally including those in the healthcare field
• Bachelor's degree from an accredited college or university in education, social services, healthcare and/or communications
• Customer service experience required

Additional Information

**This position supports SAMPSON County**

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce So