Senior Director, Employee Communications

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. 

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

The Senior Director, Employee Communications will lead the company’s global internal communications strategy, messaging and execution. Reporting to the SVP, Chief Communications Officer, they will be responsible for shaping how we connect with, inform and engage Equinix employees globally. The leader will create and implement communications narratives, moments and campaigns that bring the company’s strategy and culture to life in ways that support business priorities and inspire trust and confidence in the future.

Responsibilities

Strategic Communications Leadership

• Develop and execute a comprehensive employee communications strategy aligned with the company’s vision, business priorities, and culture

• Serve as a strategic advisor to senior leaders, providing counsel on messaging, organizational announcements, change communications, and employee engagement

• Build and maintain a cohesive internal narrative that reinforces company goals, culture, and values

Employee Engagement & Culture Enablement

• Drive communication campaigns that promote culture, belonging, and organizational values

• Partner with The People Team and Business Operations to amplify initiatives related to the Equinix operating model, continuous improvement, transformation, and the employee experience

Change & Transformation Communications

• Lead communications for organizational changes and ongoing transformation initiatives

• Translate complex business changes into simple, clear, human-centered messaging that fosters understanding, confidence and trust

Channels, Content, and Editorial Management

• Oversee internal channels such as intranet, newsletters, all-hands meetings, manager toolkits, videos, and digital communications platforms

• Ensure content quality, consistency, and brand alignment across all platforms

• Establish editorial calendars and communication rhythms across the enterprise

Measurement & Continuous Improvement

• Use analytics to measure engagement, readability, and effectiveness of communication channels and campaigns

• Partner with employee listening team to integrate pulse insights into communication strategies

• Continually refine approaches to improve clarity, reach, and impact

Team Leadership

• Lead and develop a high-performing internal communications team

• Manage resources, budgets, and external vendors or agencies as needed

• Foster a culture of creativity, clarity, and continuous improvement

Qualifications

Experience

• Deep experience within communications, public relations, corporate affairs, or related fields

• Experience in a large, global, matrixed organization strongly preferred.

• Proven track record of advising senior executives and writing executive-level materials

• Experience leading communications for transformation, change management, and culture initiatives

Skills & Capabilities

• Exceptional writing and storytelling skills

• Strong strategic thinking and ability to simplify complex ideas

• Demonstrated success in leading and developing high-performing teams

• Expertise in employee engagement and organizational communication practices

• Ability to influence senior leaders and collaborate across functions

• Comfort with ambiguity and c