Security Bike Officer - Full Time (Planet Hollywood LV)

JOB SUMMARY:

• The Security Bike Officer’s main function is to provide a friendly and safe environment for our guests and team members while protecting company assets.
• Security Bike Officers will perform all duties in accordance with Caesars Entertainment policies and procedures, and within the realm of the Caesars Entertainment mission statement.
• Security Bike Officers will routinely patrol assigned areas while providing guest assistance, being alert for suspicious circumstances or individuals, gaming violations, possible theft, safety hazards or related concerns, medical emergencies, or damage to Caesars Entertainment properties.  The Security Bike Officers must know where all emergency equipment and exits are (phones, fire extinguishers, emergency exit’s, etc.).  Any incident which would warrant security intervention will be immediately relayed to Security Dispatch by the observing Officer.  Regardless of where an Officer is assigned, the Security Officer should be prepared to respond to assist fellow Officer’s at any time.
•  Security Bike Officers will always display a professional, courteous, and respectful demeanor.
• Security Bike Officers will maintain general security of the outside areas ensuring they are visible to the public.

QUALIFICATIONS:

The following qualifications will be required for the Security Bike Officer.

• High school graduate or equivalent is required
• 1 to 2 years preferred prior security experience
• 6 months preferred experience as a Security Officer with current property.
• Ability to demonstrate bike riding skills.
• Prior experience is a position with direct guest contact is preferred.
• Ability to manage several tasks at once
• Must possess good oral and written communication skills along with a good working knowledge of basic computer programs
• Must be able to obtain and possess a Nevada Gaming Card, an Alcohol Awareness Card (AES), and have a current and valid Nevada Driver’s License.
• Must be able to pass an insurance background check for the purpose of driving the Security vehicle.
• Must be able to work any day of the week and any shift.

RESPONSIBILITIES:

Security Bike Officers are to attempt to provide protection from any element, factor, or situation, which may jeopardize the welfare, security, and integrity of team members, guests, their personal properties, and company assets.  Security Bike Officers will have specific responsibilities to include, but not limited to the following areas and criteria:

JOB RESPONSIBILITIES / DUTIES:

• Every Security Bike Officer will greet guests and fellow team members with a friendly and sincere welcome.
• Security Bike Officers must continuously patrol the property to ensure the safety of our guests and team members and to uphold established laws, policies, and procedures.
• Security Bike Officers will exercise good judgment in solving problems and display a realistic understanding of the issues before them.  He or she must be able to facilitate resolution of customer complaints through personal action and coordination with other departments.
• Security Bike Officers act as an ambassador of Caesars Entertainment by providing accurate and detailed directions with respect to property attractions and amenities.
• The Security Bike Officer is to maintain a well-groomed appearance which reflects the professional appearance and demeanor of the Security Department.
• The Security Bike Officers will be provided with a bike and equipment.  It will be their responsibility to care for and maintain all issued equipment.      At the beginning of their shift, the Security Bike Officer should ensure all his or her equipment is in proper working order, and at the start of the shift, the Security Bike Officer will inspect equipment for serviceability and will immediately report any problems to a Security Shift Supervisor or Security Shift Manager.
• The Security Bike Officers will be charged with the safety and security of all exterior areas of the property remaining alert to any criminal activities or undesirable elements.  The Security Bike Officer will patrol the outside areas including the inspection of exterior doors, bushes, and trees and loading docks for guests, contraband, and unsafe conditions.
• Upon completion of their shift, the Security Bike Officers will secure their bike and equipment in the designated area.
• During inclement weather or at the direction of a Supervisor, the Security Bike Officer will use a vehicle (if available) to patrol their assigned areas.
• The Security Bike Officers will complete a Vehicle Inspection sheet noting any damage to the vehicle or discrepancies in assigned