Jobs and Careers

Strategic Finance Manager

San Francisco, United Statesfull_timeVerifiedPosted 10 Feb 2025

About the role

Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands.

Built for Shopify and powered by advanced ecommerce integrations, Gorgias's conversational AI understands your brand, tools, policies, and customers to drive personalized, 1-to-1 conversations — from editing orders and initiating returns to making product recommendations. Gorgias, where every customer interaction feels personal, support becomes sales, and conversations shape success.

Join our team for the opportunity to:

👩🏼‍💻Work with smart, passionate people every day

💪 Get extreme ownership over your work and results

🧠 Be treated like the expert you are

About the Team

Gorgias finance team is looking to hire a passionate individual to join the Strategic Finance team to provide in-depth, insightful analyses to help make strategic investment decisions. This role will be focused on building deep partnership across GTM business units by focusing on our KPIs and providing critical analysis and insights to help drive related business decisions. You will be responsible for developing methodologies, dashboards, and models to enhance and maintain our reporting and quarterly budgeting.

To be successful in this role you must be data driven, have strong communication skills, and the ability to thrive in a fast-paced environment. You will drive long-term value by taking extreme ownership to diagnose problems, analyze solutions and drive implementation to create impact. This role will report directly to the Head of GTM Strategic Finance.

What You'll Do

Function as a hands-on, strategic partner to GTM business leaders while working directly with the Head of GTM Finance on critical business initiatives
Support management to build, maintain and report on growth models and forecasts supporting revenue / spend optimization
Assess key metrics across GTM functions to craft a strategy that aligns the financial model to OKRs and uncovers growth opportunities within the respective functions
Monitor and improve GTM operational efficiency by using a variety of tools including Hubspot, Pigment and CaptivateIQ
Work closely with our data analytics team to source and structure data, ensuring we have reliable and accurate forecasts and KPIs
Assist in planning activities and the quarterly and annual budgeting cycles for all GTM teams
Collaborate on all financial models to identify key investment opportunities and partner with business leaders to operationalize their budgets
Maintain scalable financial reports and models to validate and communicate quarterly business reviews, KPIs, and monthly forecasting cycles
Support ad hoc strategic projections to meet business objectives
Collaborate with Accounting on month-end close and provide detailed variance reporting to business partners

Who You Are

BA/BS in Finance, Accounting, Business Administration or a related field
3-5 years of experience in investment banking, private equity or high-growth technology/SAAS company in GTM strategic finance or FP&A
Strong track record of supporting B2B SaaS GTM teams, including, sales, customer success, partnerships and marketing
Experience in working with CRM systems (e.g. Hubspot) for revenue analysis
Expert Excel Skills; extensive experience building P&L, LTV, and CAC Modeling and analyzing large data sets, additionally, strong understanding of US GAAP
Outstanding verbal and written communication skills and the ability to take extreme ownership
Someone with a hands-on attitude and a strong desire to deliver and grow
Basic SQL knowledge or a willingness to learn basic SQL
Ability to multitask, work under pressure, and meet deadlines