Client Strategy Lead (CSL)

About Ready Set:

 

At Ready Set, we're not just another advertising agency—we're pioneers of a new era where creativity drives performance and every brand has the power to shine. We're bridging the gap between brand building and measurable business outcomes, infusing innovation at every step.What sets us apart?

• We weave AI and technology throughout our operations to enhance human creativity, not replace it
• We produce high-quality creative that stops the scroll and achieves sustainable growth
• We optimize advertising across all digital channels for consistency and performance
• We use data to inspire and refine creative concepts that drives continued efficiency across channels

We're a fully remote team, collaborating globally to bring diverse perspectives to our work. Whether you're a creative mastermind, a media wizard, or a strategic thinker, there's a place for you at Ready Set. If you're passionate about working at the intersection of creativity, technology, and performance, we’d love to hear from you!

 

Job Overview:

The Client Strategy Lead (CSL) drives client success through strategic leadership, a comprehensive understanding of marketing, and advanced business acumen. This role leads client strategies and execution for high-value and high-budget brands. The CSL is responsible for providing strategic insights, identifying growth opportunities, and developing big-picture plans that align with both client and agency objectives. The role requires a strong background in media and creative strategy to optimize performance across channels.

Key Responsibilities:

Client Strategy & Execution:

• Leads strategic planning and execution for high-value clients, ensuring alignment with business objectives.
• Develops and drives growth strategies that enhance client performance and expand market opportunities.
• Identifies opportunities for innovation and optimization across media and creative efforts.
• Provides strategic insights that drive long-term client success and business growth.
• Collaborates with cross-functional teams to develop holistic marketing plans.

Autonomy & Leadership:

• Operates with high autonomy, independently managing client strategy and execution with minimal supervision.
• Exercises moderate autonomy in managing complex issues and projects, consulting with the Director or VP as needed.
• Takes ownership of strategic decision-making at the account level while escalating major strategic decisions to senior leadership.

Business Growth & Development:

• Strengthens relationships with high-value clients, identifying new business opportunities within existing accounts.
• Plays an active role in pitching new business opportunities based on client insights and industry expertise.
• Maintains an advanced understanding of agency services, client needs, and industry trends to drive strategic recommendations.
• Aligns individual client strategies with broader agency objectives to ensure business growth.

Relationship Management:

• Builds and maintains strong relationships with key client contacts and internal cross-functional teams.
• Develops trust with clients by consistently delivering high-quality strategic insights and recommendations.
• Manages relationships with internal teams to foster collaboration and alignment on client objectives.

Communication & Influence:

• Possesses strong presentation and communication skills, effectively articulating complex strategies to clients and internal teams.
• Influences and persuades stakeholders through compelling storytelling and data-driven insights.
• Ensures clear communication of expectations and deliverables to clients and internal teams.

Strategic Insights & Collaboration:

• Gathers and synthesizes client insights to inform and enhance internal media and creative strategies.
• Works closely with creative and media teams to ensure strategic alignment and innovation in campaign execution.
• Translates client feedback and market trends into actionable recommendations for internal teams.
• Supports the development of data-driven creative and media strategies that drive performance and business growth.

Skills & Expertise:

• Advanced expertise in marketing strategy, media planning, and creative execution.
• Strong project management, data analysis, and marketing research capabilities.
• Deep understanding of client business models and industry trends to inform strategic recommendation