Senior Partner Manager, Channel and Alliances

Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale.  Interested to find out more about us?  Check out:  www.cyara.com 
Want to know what it’s really like to work at Cyara?  Check out this link to meet some real Cyaran’s and read about their individual career journey with us:  https://cyara.com/employee-profiles/ 
Cyara’s Diversity, Equity, Inclusive and Belonging Statement: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. 
 Cyara’s Values Statement: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. 
In this role, you’ll be developing and managing our key strategic partners that drive consistent and predictable channel bookings, creating GTM partner strategies that promote Cyara’s Platform through, with, and for these strategic partners, adapting our approach to partner programs, and working closely with each regional sales AVPs to align on territory-based partner strategy, resources, and execution. 
Success in this role results in an elite partner ecosystem that is highly strategic to Cyara’s long-term goals, driving partner-channel sourced, influenced, and fulfilled revenue. 

Let's talk about the role and responsibilities:

• You will establish a vision and plan to guide your long-term approach to partner pipeline generation through sales closure.  
• You will consistently deliver partner revenue targets – dedication to the number and to deadlines. In addition, you will develop a comprehensive plan for achieving assigned quotas within a fiscal period, incorporating Territory Planning, Account Planning, and Close/Win Planning. 
• Regularly update and maintain planning tools to facilitate cross-functional discussions, deal reviews, and engagement with Executives. 
• Identify the correct buyers for Cyara's solutions and services. 
• Possess a deep understanding of the value provided by Cyara solutions and services. 
• Articulate the value proposition of Cyara as a company, emphasizing its competitive advantages. 
• Recognize negotiation opportunities and effectively use trading and bargaining techniques with customers to achieve mutually beneficial outcomes. 
• Appropriately leverage discounts and promotions as economic levers during negotiations. 
• Demonstrate the ability to overcome obstacles and secure contract agreements and purchase orders. 
• Exhibit in-depth knowledge, accuracy, and skill in positioning Cyara as a company and its solutions. 
• Strategically land, adopt, expand, and deepen sales opportunities. 
• Explore the full spectrum of relationships and business possibilities across the strategic partners’ entire org chart. 
• Establish strong relationships based on trust, with partners’ executive