Senior Manager, Finance Operations & Analytics

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe.  We give our guests the Medallion Class experience others simply can’t. The Love Boat promises something for everyone. 

We are looking to hire a Senior Manager, General and Administrative Finance.  The Senior Manager, General and Administrative Finance is a key contributor to Princess' success by providing financial transparency and executive-level reporting by leading a team responsible for building and maintaining all financial policies, processes, controls, and modelling for general & administrative ("G&A”) and Workforce related expenses. This is a challenging opportunity to partner with executive leaders across the organization to ensure they have a clear understanding of back office spend and the organization structures. Additionally, this position will serve as our subject matter led to increase the strategic scope of the Compensation & Benefits Planning function through specialized Finance knowledge. This individual must serve as a strong global business partner to Princess leadership teams, delivering broad financial support and reporting across all departments. Specifically, the role’s primary measure is to strategically create and execute actionable work products that elevate awareness and drive financially sound decision-making. This individual will serve as a key resource to direct reports in order to foster growth and development.

Here’s a summary of what Princess is looking for in a Senior Manager, General and Administrative Finance.  Is this you? 

Responsibilities: 

Workforce Planning & Analytics:

• Act as Finance subject matter lead for Compensation & Benefits planning, workforce planning, and position management processes.

• Partner with HR and senior leaders to optimize the use of workforce data, providing insights and recommendations to support strategic decision‑making.

• Recommend, develop, and implement workforce metrics, KPIs, and analytics tools that elevate workforce analytics as a strategic, data‑driven thought partner to the business.

G&A Financial Planning & Performance Management:

• Lead and manage the G&A operating plan, quarterly forecast, and monthly close forecast processes.

• Provide comprehensive reporting to the Princess FP&A team and brand shoreside business teams, including detailed variance analysis and actionable recommendations.

• Develop and deliver high‑quality financial reporting and monthly executive packages that clearly articulate G&A spend by major area and key cost drivers.

• Construct cost‑driver‑specific ad hoc analyses with clear conclusions, highlighting opportunities to optimize spend and improve financial efficiency.

• Design and maintain KPIs that measure financial performance against industry benchmarks, historical trends, and strategic targets.

Process Optimization & Automation:

• Identify opportunities to streamline and automate recurring manual processes by leveraging approved AI and analytics tools.

• Drive productivity, accuracy, and reporting efficiency through standardization, automation, and continuous process improvement.

• Work with HR teams to assess systems and process improvements for Headcount and Contractor hiring.

• Collaborate with HR teams and Operators to ensure Org charts are reflecting the latest structure and updated without major manual intervention

People Leadership & Collaboration:

• Provide coaching, guidance, and development support to direct reports, fostering high performance and career growth.

• Promote a collaborative, inclusive team environment that encourages partnership across Finance, HR, and business leadership.